Humanity has been innovative enough to create economies of scale around just about everything: information, transportation, exploration. It’s time to apply that ingenuity to our highest and most important pursuit yet: creating economies of scale around embracing human dignity. Our age of personalization demands it.

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Join the Movement

Disrupting the status quo in Leadership.

Put your passion into action by participating in our consortium of equally energized big-thinkers who want to apply what they solve for to achieve this common goal: Disrupt the status quo and start leading in the age of personalization.

Become an Advocate

The LAOP Consortium

Advocate Login

Leaders and their organizations won’t survive if they remain trapped in standardization. As we shift from an age of standardization to personalization, energizing talent will depend on how well organizations lead and serve employees as individuals. The LAOP Consortium is a contributing learning network of committed individuals across multiple industries to disrupt the status quo in leadership. Here’s how it work:

Spread the word

With our weekly podcast, Personalization Outbreak, consortium advocates amplify their thought leadership by sharing their solve and functional expertise. Facilitated by Glenn Llopis, these conversations with influential LAOP Advocates will address how these leaders are approaching the shift from standardization to personalization in their roles and as individuals.

Learn and Collaborate

Network, benchmark and learn from peers via online roundtables to accelerate your readiness to lead in the age of personalization. The LAOP Live Sessions are a time and cost-effective way to benchmark and learn from committed leaders in a private environment to share experiences, collectively solve for practical challenges and provide actionable takeaways.

Meet and Network

Cultivate your professional network and develop partnerships through consortium meetings hosted by organizations that are most committed to disrupt the status quo.

Become an Advocate

Different levels of commitment for sharing knowledge, accelerating change and influencing in the Age of Personalization.

LAOP Advocate
Committed Enterprise

LAOP Podcast: strengthen your thought leadership, elevate your leadership identity and spread the word by participating in engaging conversations with Glenn Llopis. LAOP Advocates can also submit questions and insights prior to each podcast and will be the first to get access to the content.

Online Roundtables/Webinars: share your perspectives, expand your influence and get unique insights by bringing case studies around objectives and priorities you’d like to share with the consortium network.

Intimate Community: Learn, network & share with equally energized leaders that are in search of disrupting the status quo in leadership.

Content Library: Access to previous online roundtables, podcasts, research, position papers, exclusive articles and more.

Consortium Meetings: Engage in thought provoking discussions around how to lead in the age of personalization.  

Post-Meeting Debrief: Access to all previous meeting slides, resources and an exclusive GLLG executive summary. 

Complimentary Book: Receive a complimentary LAOP book to become proficient on this subject matter. 

Complimentary Virtual Training: Receive 60-days of complimentary LAOP Online Training in support of continuous education. 

Enterprise Virtual Training: Committed enterprises can have one-year access to the LAOP Virtual Training (Powered by Lightspeed VT) for up to 100 employees.

Host a Meeting: Host a consortium meeting with your organization’s leadership team and co-facilitate a design-thinking session with Glenn Llopis focused on the (5) necessary shifts with LAOP Advocates. GLLG will co-design the meeting strategy with your organization to maximum learnings, action items and the overall experience for those in attendance.

Nik Modi

Lateral Thinker

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Nik Modi

Lateral Thinker

"The future is here. I can’t stress this enough. If your organization is not prepared for personalization today, think about what the state of your organization will be five years from now. It’s time to start making some near-term sacrifices to make sure you’re prepared for the future."

What is he solving for?

Problems where small details can provide the solution.

Background

Nik Modi is a Managing Director at RBC Capital Markets, where he has responsibility for coverage of Beverage, Household Personal Care and Tobacco industries. The companies under Nik's coverage total over $1 trillion in combined market value.

Nik has consistently been ranked as one of the top analysts across the consumer space by Institutional Investor's All Star Analyst Survey. He has also been top rated across various analyst polls, including the Wall Street Journal, Fortune and Forbes.

Kristin Gwinner

Harmonious Solver

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Kristin Gwinner

Harmonious Solver

"As a leader in an organization that has thousands of associates in just as many locations, I am laser focused with clarity – that cultivating a culture of personalization is key. It is my responsibility and privilege to lead this strategy. I love the challenge of really getting to know people – to find out what they solve for and then connecting people together, so they can solve for each other’s needs."

What is she solving for?

I bring harmony to people, cultures and chaos. Inspiration comes with simplifying the complex and connecting, disconnecting parts of a strategy that yield optimal outcomes. My leadership is focused on being consistently authentic, mindful of others and connecting the dots – whether I am directly responsible for them or not. My solve is to help the organization and its people to get to the end game with speed, focus and agility that stimulates an environment of belonging where people feel respected.

Background

Kristin is the Executive Vice President and Chief Human Resources Officer for Chico's FAS, Inc., an omni-channel retailer of brands including Chico's, White House Black Market and Soma. These brands are all specialty retailers of private label women’s apparel, accessories, and related products. They have 1,400 stores in the United States and Canada, and franchise in Mexico.

Kristin joined Chico’s FAS in December 2012 as Vice President, Human Resources. She was promoted to Senior Vice President in 2016. In 2019, she was promoted to Executive Vice President and Chief Human Resources Officer. Kristin leads Human Resources, Talent Analytics, Inclusion & Diversity, Charitable Giving, Corporate Communications, Public Relations, Campus Services and Facilities. Leading these various teams under HR aligns the areas of the associate experience and culture together from recruitment to retirement, and the moments in between. This also includes the physical campus and its services, and storytelling venues (internal and external), which wrap the associate journey and experience together. Kristin is committed to cultivating a culture where associates can be celebrated for their individuality and unique perspectives as they enjoy a career in which they can work, learn, and grow.

Prior to joining Chico’s FAS, Kristin served as Head of Human Resources for Pacific Sunwear, a specialty retailer based in Anaheim, California. She also held several positions of increasing scope and responsibility for T-Mobile Wireless in Bellevue, Washington, where she worked through several mergers and acquisitions in the telecommunications industry. Kristin holds a Master’s in Human Resources Management from Troy State University, a Bachelor’s in Business Management from Florida State University, and is SPHR certified.

Kristin currently serves on both the Diversity and Inclusion Leadership Advisory Committee and the Human Resources Council for RILA (Retail Industry Leaders Association).

Kristin enjoys volunteering at the Gulf Coast Animal Shelter and participating in Women’s Build for Habitat for Humanity.

Brian Garish

Relentless Explorer

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Brian Garish

Relentless Explorer

"Strategy without empathy is a wasted idea. And specifically, with the shifting demographics in this country, and what people are expecting from leaders, they want to be seen, they want to be known, but also they're looking for authenticity, transparency, and compassionate leadership. When leaders take the time to get to know their people, that is powerful."

What is he solving for?

I am most energized when I'm listening and connecting with people to ensure their voices are being heard. I am a true believer that no matter your position, you control culture and that strategy doesn’t work without empathy. As such, I focus on solving problems by giving authority to others so those around me are empowered to grow and develop.

Background

As president of Banfield Pet Hospital, Brian Garish oversees the largest veterinary practice in the United States, including more than 1,000 hospitals and 18,000 associates.

Under his leadership, Banfield has pioneered associate-centered programs that include expanding available mental health resources, piloting a program that helps relieve veterinarians’ student debt burdens, and creating a culture of inclusion that empowers associates to influence company strategy and growth. He has achieved a practice-wide all-time low turnover rate for veterinarians and the support staff – quite a feat in today’s highly competitive race for veterinary talent.

Garish started working as a 16-year-old sweeping floors, stocking shelves, cashiering and unloading trucks, then advanced through management roles at Walgreens and senior leadership roles at CVS Health before joining Banfield in 2015 as chief operating officer.

That blend of experience with healthcare for both people and pets is why today one of his big goals is to advance human health through pet health. He eagerly shares his bold ideas and thought leadership in the following areas of expertise:

  • The intersection of pet health, human health and societal wellbeing
  • Strategic and operational excellence
  • Leadership and human capital
  • Change management

As a leader who connects more with Gen X, but is close enough in age with many Millennials, he is uniquely positioned as the president of Banfield who oversees an organization with a workforce that is nearly two-thirds Millennial and Gen Z. This also gives Garish a unique perspective on how to help leaders prepare their organizations for the demographic shifts underway. Believing these demographic shifts will change everything about how business runs – including how work gets done, which business models will succeed, what products and services people will want, and more – Garish feels an urgency and passion for helping leaders create cultures of inclusion that will fuel growth.

Kety Duron

Behaviour Puzzle Master

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Kety Duron

Behaviour Puzzle Master

"It’s not only about attracting talent, it’s about retaining talent. Every single one of our employees will receive a call from a competitor. So let’s create an environment where when our own talent receives that call, they are not going to respond. Because they feel respected, because they feel engaged and included."

What is she solving for?

Effective and practical, people-centered, solutions. I enjoy solving organizational and human behavior problems.

Background

Kety Duron is City of Hope's chief human resources and diversity officer, providing executive strategy and oversight for the organization's human resource initiatives. This includes overseeing City of Hope's compensation, benefits, employee/labor relations, organizational design and development, diversity and inclusion, succession planning and leadership development, talent acquisition and selection, statraining, workforce planning and performance management programs.

Prior to City of Hope, Duron was vice president of human resources at Stanford Health Care where she transformed the department into a customer-focused, proactive thought-partner. Before Stanford Health Care, she served in a variety of human resources leadership roles at UCLA Health for more than 25 years.

Kety has a Bachelor of Science degree in physics from the University of Athens, Greece, and a Master of Business Administration degree from Pepperdine University.

Gyasi Chisley

Classic Collaborator

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Gyasi Chisley

Classic Collaborator

"Through clinical trials, we're learning a ton of things each and every day, but even more importantly, cancer impacts the body differently. There are certain drugs that don't always impact one person the same way as another person. So there's tremendous opportunity to really take personalization, i.e. customization in medicine, and have that top of mind."

What is he solving for?

I am a classic collaborator. I have a knack for unifying the masses and setting a vision while inspiring others to lead. I am most proud of those that I have mentored and what they have been able to achieve in their careers.

Background

Gyasi C. Chisley, PMP, FACHE, is President, CTCA® Hospitals and Clinics at Cancer Treatment Centers of America Global, Inc., which includes the Cancer Treatment Centers of America® (CTCA) Comprehensive Cancer Care Network of hospitals and Outpatient Care Centers.

Chisley brings more than 20 years of hospital/fiscal operations experience to CTCA including:

  • Chief Strategy Officer and Senior Vice President, Strategy and Payment Policy/Innovation for UnitedHealthcare, where he created new payment strategies to improve health care delivery, strengthened physician/payer relations and oversaw collaboration with and acquisition of companies to improve quality
  • CEO for Methodist Healthcare and Senior Vice President for Methodist Le Bonheur Healthcare in Memphis. In these roles he established vision for growth, fiscal, continuum of care and culture approach for two acute sites, long-term care facilities, aligned physicians’ practices and clinics.
  • President and Site Administrator for Mercy Health Anderson Hospital after serving as Chief Operating Officer within the Mercy Health network (formerly Catholic Health Partners) in Cincinnati. Under Chisley’s leadership, Mercy Health Anderson Hospital was twice named to the Truven Top 100 Hospitals.
  • Throughout his career, Chisley received numerous accolades for his achievements within the health care industry, which include, but are not limited to, the Becker’s Top 25 Healthcare Executives, Modern Healthcare Up and Comers, Tenet Circle of Excellence Award, NAHSE Young Healthcare Executive of the Year, AHA Young Executive of the Year, Xavier University Preceptor of the Year, Cincinnati Business Courier’s 40 under 40, and Leadership Academy Alumni Award.

Chisley obtained a Master of Health Services/Business Administration from the University of Michigan and dual Bachelor of Science degrees in Psychology and Biology from Morehouse College.

Stephenie Neuvrith

Strategic Solver

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Stephenie Neuvrith

Strategic Solver

"Each person has a different set of things that makes them who they are, but it's about the combination of hearing what it is that each individual needs. We can do so much more to not just walk on by when somebody says they're fine, but to really push a little bit harder, and to try to seek to truly understand."

What is she solving for?

I enjoy solving large strategic problems that stretch the boundaries of what could be possible by amplifying solutions through collaboration. I best solve people and organization problems and tend to spend a lot of time asking what would transform our industry, who are the key stakeholders who would want to collaborate to solve this problem and what would it take to truly game change for our organization or industry.

Background

Senior Vice President, People & Organization Stephanie Neuvirth is responsible for the leadership, vision and strategic planning for all People and Organization (P&O), including Associate Relations, Human Resource Systems, Recruiting, Compensation, Benefits, and Talent and Learning. Prior to joining Banfield, Stephanie held HR leadership roles with City of Hope, Mars Food, Mars Petcare, the Walt Disney Company and Advantage Sales and Marketing. She is a graduate of the University of Denver and holds a master's in business administration from U.S. International University. Stephanie and her husband have two daughters and a Beagle named Lucy.

Jack Cox

Wise Inquirer

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Jack Cox

Wise Inquirer

"We're not only dealing with a growing diversity of populations in the communities we're serving. But we're also dealing with new expectations within populations. It's not just about my age group or my ethnic group. But it is about what I individually want or need."

What is he solving for?

I most enjoy helping fellow travelers or pilgrims see the problems and hence the solutions in a different light. Knowledge is having the right answers. Wisdom is having the right questions; I help people ask better questions.

Background

Dr. Jack Cox is a seasoned senior healthcare executive with over 25 years’ experience in regional and national senior leadership positions including both large integrated healthcare delivery systems as well as national corporate experience. His areas of expertise and experience include: executive coaching, advising, strategic development of performance improvement / quality systems, innovation, clinical program strategic development and implementation, physician leadership development / alignment, large program operations, education, research and national and international publishing and speaking. He has achieved national recognition as an expert in quality and safety. Dr. Cox has regional and national committee and board experience.

Dr. Cox was most recently the Senior VP & Chief Quality Officer for Providence St Joseph Health (PSJH) and the System CMO for Swedish Health Services. PSJH is one of the nation's top Catholic health systems, with 51 hospitals and 119 thousand caregivers serving over 10 million patients in seven states. PSJH is a $23 billion non-for-profit comprehensive healthcare organization.

Dr. Cox is a board certified Family Physician, a fellow of the American Board of Family Practice, a fellow of the American College of Physician Executives and holds a master’s degree in Medical Management from Tulane University. He has been named one of Becker’s Top 100 CMO’s to know in 2014, 2016 and Becker’s Top Expert Leading the Field of Patient Safety in 2017, 2018. He has spoken internationally and published widely including 4 books.

Teri Fontenot

Intuitive Fixer

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Teri Fontenot

Intuitive Fixer

"Personalization is where you start, not where you end. When there's no diversity and inclusion in the room, then decisions get made by homogeneous groups and they're overconfident in their decision making because they haven't had either the pushback, the questioning or the now why, and why wouldn't we think about this?"

What is she solving for?

I am a 'fixer'. I dislike seeing innocent people and vulnerable animals suffer, and want to do whatever I can as quickly as possible to create solutions that improve quality of life and strengthen organizations. I also prefer to make informed, timely decisions over perfect ones that are often delayed due to the need to fully analyze or gather more information. Intuition and experience are powerful attributes.

Background

Teri Fontenot, FACHE, is CEO Emeritus of Woman’s Hospital. She was the President and CEO for 23 years until her retirement in March 2019. Teri began her career at Woman’s in 1992 as chief financial officer and became CEO in 1996. Under her leadership, Woman’s became the largest birthing hospital (8200 births annually) and neonatal intensive care unit (84 beds) in Louisiana, and is the only independent, nonprofit women’s hospital in the country. Teri led tremendous growth and development at Woman’s, including a $340 million replacement campus that opened in August 2012 with increased capacity for service expansion. Recent notable achievements include a strategic partnership with Mary Bird Perkins-Our Lady of the Lake Cancer Center to open the nation’s only specialized breast and gynecologic cancer facility in one location. The Birth Center of Baton Rouge, a midwife model of care facility, opened on Woman’s campus in late 2018 to provide a continuum to the hospital’s core obstetrical service.

Woman’s is a Magnet and Baby Friendly designated health system, and consistently performs favorably to national benchmarks on clinical outcomes, patient safety, financial performance, patient experience, culture, and workforce engagement. In 2018, Woman’s ranked in the 99th percentile for physician engagement, 94% for employee engagement, and the 95th percentile for patient experience. It is the only recipient of Modern Healthcare Best Places to Work award every year the award has been given, ranking 6th in 2018. Woman’s has a dominant market share in all women’s health service lines ranging from 75% to 95% in its primary and secondary service areas. As a tertiary health system, Woman’s provides high risk maternal and infant services statewide as well as access to breast cancer care.

Teri’s leadership service to the healthcare field includes numerous state and national healthcare boards. She currently serves on the American College of Healthcare Executives Board of Governors. She has had numerous appointments the past twenty years with the American Hospital Association, including chair of the board of trustees in 2012. Teri is the only Louisianian to serve in that role in the AHA’s 120 year existence, and was the fifth female chair. Other healthcare service includes a six-year term on the Advisory Committee on Research on Women’s Health for the National Institutes of Health, chair of the board of the Louisiana Hospital Association, and the LHA Professional and General Liability Insurance Funds board, which she chaired for over a decade.

She is currently an independent director on the boards of Amerisafe (AMSF) and LHC Group (LHCG)--both are NASDAQ companies; the Baton Rouge Water Company; and the advisory boards for IBERIABANK, CCs Coffee Shops, and Horizon Wealth Management. Other notable past governance service includes 12 years on the board of directors of the Sixth District Federal Reserve Bank and as the Audit Committee chair, and the New Orleans Federal Reserve Bank branch board.

Teri was included in Modern Healthcare magazine’s Top 100 Most Influential People in Healthcare in 2011 and 2012, and named to Modern Healthcare magazine's inaugural list of the Top 25 Women in Healthcare in 2005. She was honored as Businessperson of the Year in 2013 by the Baton Rouge Business Report, received the inaugural Becker’s Hospital Review Healthcare Leadership award in 2013 and again in 2016, and was a 2011 inductee of the Louisiana State University E. J. Ourso College of Business Hall of Distinction.

Teri is a CPA (inactive), holds an MBA, is a Fellow of the American College of Healthcare Executives. She is married with two children, four grandchildren, and a pug.

Gustavo Canton

Analytics Advocate

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Gustavo Canton

Analytics Advocate

"The way we are looking at talent today is dramatically different from how we looked at talent in the past. Organizations are trying to standardize and program people to do things in a way that is meant for a machine to do. And they are not allowing people to use their decision-making as an individual to make the best decision or influence the outcome for your company."

What is he solving for?

I consistently deliver analytics solutions that allow leaders to make better decisions for their companies/communities. The problems that I enjoy solving the most is helping society evolve so that we can maximize human potential. If I could pick an area where I have a personal passion is well-being. My believe is that if we are able to create a society where we solve for healthy mind and body first, we can figure out how to solve for other key challenges.

Background

Gustavo is the VP of People Analytics at Schneider Electric and he is a very active champion of the analytics community in the industry. He is responsible for all employee analytics related activities to support talent and the implication on business performance. Some of his current responsibilities are to manage a 25+ global analytics team, set the strategy for analytics infrastructure, provides advance analytics support across the entire employee life cycle in collaboration with other areas.

Prior to that, Gustavo worked for Walmart, Inc in several different analytics functions. From 2012 to 2017, he worked in the People Analytics team leading analytics, test & learn, research and strategy. Before Gustavo joined HR, from 2005 to 2012, he worked in different Marketing Analytics and Strategy teams supporting customer insights, advanced analytics and providing strategic analytics support.

Gustavo was born in Panama City; Panamá, where he obtained his degree in Mechanical-Industrial Engineer. He has a combined 12+ years of Research and Analytics experience across different industries.

Hobbies:

During his free time, he enjoys listening to podcasts and working out (yoga, cycling, etc).

Megan Fritz

Truth Seeker

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Megan Fritz

Truth Seeker

"I wish I was 23 again, because I had a lot of fresh thoughts. Most of them were too much for a Fortune 500 company, and I spent 19 years trying to cull it down. You don’t spend 19 years at a large company being successful without a high level of assimilation. I discovered that I really wish I had my 23-year-old self, and now it’s really hard to find."

What is she solving for?

I enjoy fixing complex problems by finding out the truth, and leading meaningful change that solves the problem. I am most consistent when truth seeking is what unlocks the insights and path forward.

Background

Megan is a first generation, Chinese American woman born and raised in Arizona. She graduated from Arizona State University with a B.S. in Marketing, and joined General Mills soon thereafter where she has built a nearly 20 year career in Sales, business planning, strategy and trade planning, and trade marketing. Her journey has taken her and her family across the United States through half a dozen relocations, spanning a wide breadth of customers and brands, and increasing levels of responsibility, and leadership. She is currently a Customer Vice President for Target, and her favorite General Mills product is Cinnamon Toast Crunch cereal. After nearly 20 years, she still has to explain to her parents that she does not go door to door to each grocery store to sell Cheerios.

She calls Minneapolis home, along with her husband, John, their 2 daughters, Amelia and Alice, and their dog Koda. She’s on a mission to be a strong female role model for her children, and leverage what she uniquely solves for both at home and at work. She is constantly reminded and humbled at how challenging parenting is, and how its many lessons can be used and applied in the workplace

Megan is a truth seeker and truth teller, moves with a generous spirit, and is most satisfied when serving the team she leads, and the mission of the organization she belongs to. She strives to create a culture of inclusivity by bringing her authentic self to create space for others to do the same. At times, she forgets to make space for herself in her leadership story, and is trying to be more intentional about how she expends energy and time to maximize her impact. She loves to love life, enjoys a good story, and connecting in a meaningful way with others.

Scott Lacy

Harmonious Unifier

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Scott Lacy

Harmonious Unifier

"This age of personalization is definitely something that resonates on a cultural level, cross-culturally, in and outside of the business world. One of the things that connects you and I when we're looking at this age of personalization, is that we're recognizing the limitations of diversity, not in terms of how we value it as an existential goal, but in the ways that diversity is being performed."

What is he solving for?

I’m a connector/unifier. I articulate harmony in the presence of dissonance. I feel alive and authentic when I am working with others (individuals and groups) to alleviate suffering (a.k.a. spreading love).

Background

Scott Lacy is Associate Professor of Anthropology, Chair of the College of Arts & Sciences, and the Faculty Chair of Community-Based Research Initiatives at Fairfield University in Connecticut. He teaches Anthropology, Environmental Studies, and Black Studies courses. Prof. Lacy is also the founder and Executive Director of African Sky, Inc., a non-profit organization that collaborates with hard-working farm families in rural Mali, West Africa. His research interests include cross-cultural knowledge production, food systems, and intellectual property rights associated with seed, and more recently, the anthropology of happiness. He earned his Ph.D. in Anthropology at UC Santa Barbara where he started his teaching career in the Department of Black Studies as the University of California President's Faculty Fellow. Prior to arriving at his current post at Fairfield University, Lacy taught in the Department of Anthropology at Emory University during his tenure as Marjorie Shostak Endowed Lecturer. Since his first years as a teacher, Professor Lacy has received numerous teaching awards and grants from the University of California, and Emory and Fairfield Universities. His unique teaching style is featured in a DVD/streaming course produced by The Great Courses.

Professor Lacy has worked in Mali since 1994 when he first served in the Peace Corps. Since then, he has partnered with family farmers, teachers, community leaders, plant scientists, engineers, and a host of other knowledge specialists in Mali and throughout the world. A two-time Fulbright Scholar (Mali 2001-2002 & Cameroon 2016-2017), Lacy has presented his work as a consultant and/or keynote speaker for Engineers Without Borders, The Peace Corps, The Material Research Society, ICRISAT Mali, the Institute d’Economie Rural (Bamako, Mali), the Guangxi Maize Research Institute (Nanning, China), the D80 Conference, MIT and, Columbia. Currently, Lacy is working on a book manuscript that chronicles over two decades of friendship and collaboration in southern Mali. His non-profit and academic work has been featured in two major documentaries: Sustaining Life by Sprint Features (nominated for a 2009 academy award), and Nyogonfe: Together (scheduled to be released in 2020).

Lacy is co-editor and author of two popular textbooks, Applying Anthropology, and Applying Cultural Anthropology, both published by McGraw-Hill. He has published a number of book chapters and articles that document cross cultural knowledge production in agriculture, community development, engineering, and even nanotechnology. He was awarded a Certificate of Congressional Recognition and Achievement from the US House of Representatives in 2011, the same year he was the inaugural awardee for Otterbein University’s Global Intercultural Achievement Award. In addition to his work as an anthropologist, Lacy is also known for his batik artwork, including one piece that toured the country from 2006-2009 as part of a traveling Smithsonian Folklife Festival exhibit celebrating the US National Parks Service.

Kristin Hayes

Foundation Builder

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Kristin Hayes

Foundation Builder

"The business world is changing and evolving and the only way to stay ahead and relevant is to have different people who have had different experience, upbringings and walks of life. Corporations require a diverse playbook of talent to anticipate and identify new growth opportunities. Now more than ever it is critical for new voices to not only have a seat at the table at all levels of an organization, but to be heard and listen to!

What is she solving for?

I enjoy solving for sustainable outcomes. I focus on simplifying the basics to build strong foundations. The stronger the foundation, the more capacity a team has to solve complex agile problems.

Jim Bastian

Inquisitive Explorer

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Jim Bastian

Inquisitive Explorer

"Never before in human history has the individual had so much influence. Advances in technology, the proliferation of social media outlets and market forces have provided every one of us with a platform to not only get what we want but to effect change. This dynamic presents institutions with the opportunity to not just adapt but to thrive."

What is he solving for?

I often arrive at solutions that do not appear at first and are somewhat outside the box. The problems I usually encounter are not common or easy and require this type of approach. I enjoy tackling difficult problems that involve many moving parts, many parties and conflicting objectives.

Background

James C. Bastian, Jr. is a partner resident in the Irvine and Riverside offices. Mr. Bastian heads the Firm’s Bankruptcy and Reorganization Practice Areas and serves as the Firm’s Director of Marketing. Mr. Bastian joined the Firm in 1995 after serving as a judicial law clerk for one year to the Honorable Kathleen Thompson, United States Bankruptcy Judge for the Central District of California. Mr. Bastian received a B.A. in Political Science from UCLA in 1991 and his J.D. from Southwestern University School of Law in 1994.

Mr. Bastian also has extensive experience representing trustees, estate representatives and defendants in avoidance actions which arise in bankruptcy proceedings. Mr. Bastian has represented parties in hundreds of these matters, the overwhelming number of which settled before trial. Mr. Bastian also devotes a large part of his practice to out of court workouts and restructurings, helping dozens of companies and individuals avoid bankruptcy. Mr. Bastian has developed a niche practice of representing construction companies and their principals who are involved in public construction projects and are in financial distress.

Mr. Bastian has built a reputation as a consensus builder and analytical mediator who can break down each party’s position on a given issue and provide an honest assessment of each party’s strengths and weaknesses to drive them to a successful resolution and avoid costly litigation.

Mr. Bastian is a member of the American Bankruptcy Institute and the Orange County Bar Association Commercial Law and Bankruptcy Section.

Mr. Bastian has long been committed to community service dating back to when he received the Chancellor’s Service Award while an undergraduate at UCLA. Currently, he is the Golf Committee Chair and a member of the Board of Directors of the Mission Hospital Foundation, chairman of the Board of Directors of Lion's Heart, a national youth volunteer organization, a member of his local Rotary Club where he served as President in 2007 – 2008, is past President of the Bell Tower Foundation, and has served as a youth sports coach for over twenty five years. Mr. Bastian is also active in helping to raise money for numerous charitable organizations, including the American Heart Association, Education for the Children, Pediatric Cancer Research Foundation, The Public Law Center and other organizations.

Tyjaun Lee

Heartening Ally

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Tyjaun Lee

Heartening Ally

"As educators we have to personalize how we deal with our students, not for them to remain in the whole standardization of how education is built, but help them understand how to move and advocate so that they can get to their own mission, which is to become successful individuals in the society."

What is she solving for?

The solutions I consistently deliver is encouraging my faculty and staff to continue to be great, in spite of the craziness around us. I offer the same to my students who need unapologetic love and support. The problems I enjoy solving are helping individuals understand that students are not at risk, but of promise.

Background

Dr. Tyjaun A. Lee serves as the campus president of Penn Valley & Maple Woods campuses at Metropolitan Community College. She is responsible for all campus operations including the Heath Sciences Institute, which encompasses over thirteen health sciences programs. She is also responsible for all academic and student services on the Penn Valley Campus. Prior to arriving at MCC Penn Valley, she served as Vice President for Student Services at Prince George’s Community College. In that role, she was responsible for managing administrative units, programs and student services including recruitment, enrollment, student development, retention, marketing, athletics, and the coordination of the operational oversight of auxiliary services for students.

Prior to her role at Prince George’s Community College, Lee served as Associate Vice President of Enrollment Management and Student Services at Tidewater Community College in Norfolk, VA, where she provided strategic college-wide guidance and execution for all activities related to enrollment and student services.

In addition, Lee served as director of the counseling department at Cuyahoga Community College in Cleveland, Ohio at the Metropolitan Campus where she designed programs for students at risk academically. She was also national director for the Science, Engineering, Mathematics, and Aerospace Academy (SEMAA), where she managed a performance-based NASA contract, monitored and established 15 SEMAA sites across the country, and conducted workshops for at-risk students for NASA Glenn Research Center in Cleveland, Ohio. She also served as director of the Student Support Services Program at David N. Myers University in Cleveland, Ohio.

Currently, she serves on the Broadway Westport Council, which oversees the community development projects around the campus. She is a recent inductee in the Black Achievers of Kansas City. In addition, she serves on the board for Literacy KC. She is also the current President of the American Association of Women in Community Colleges, an affiliate council of the American Association of Community Colleges.

She also served as past President for the National Council on Student Development and is a member of the American Association of Community Colleges – Pathways Commission. Prior to her arrival in Kansas City, Missouri, she was active in several community programs that are geared toward underrepresented young men and women, including serving on the board for the Boys & Girls Clubs of Greater Washington (Prince George’s County branch), the Homeless Youth Work Group, and the state and local Action Advisory Group for the National Campaign to Prevent Teen and Unplanned Pregnancy.

Lee has been nationally recognized with awards and appointments for her exceptional leadership capabilities and her work with underrepresented and underprivileged students. Lee considers this work near and dear to her heart as she is the product of a single parent home and a first-generation college student. In 1994, the city of New Orleans honored Lee for her outstanding recruitment efforts at Ohio University’s Athens’ campus. In 2003, Lee was awarded the Nsoroma Award from the National Technical Association for her commitment to higher education. Lee serves on the Academic, Student, and Community Development commission. She is also an active member of the National Association of Student Personnel Administrators.

Lee, a Cleveland native, completed her undergraduate and graduate programs at Ohio University in Athens, Ohio, where she received her Doctorate in Educational Leadership, with an emphasis in higher education administration. Lee was appointed by Ohio University School of Education to be the Holmes Scholar for their institution. Her dissertation consisted of a phenomenological study of African-American women deans on predominately-white college campuses.

Tim Alba

Thought Connector

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Tim Alba

Thought Connector

"When frontline managers are driving change, working in groups, drawing ideas from one another, collaborating, seeking stakeholder engagement, to push change – then they’re starting to make progress toward individuality by seeking inclusion of those thoughts."

What is he solving for?

I help people to communicate. I often hear groups use the same words with different intent. I also hear groups interact with different words but have the same intent. I enjoy solving for the “clear message”.

Background

Tim Alba, FACHE, is a Partner with Caldwell Butler and Associates (CBA), an innovative firm specializing in the deployment of leadership strategies that improve hospital performance. Mr. Alba conducts research on enablers of Top Performing Organization and serves as a senior-leader coach for client hospital executives seeking to establish a transformational management culture.

Formerly as Vice President of Strategic Partnerships with Aramark Healthcare, Mr. Alba developed and managed third-party relationships with GPOs, consulting firms, shared services organizations and leading industry professional associations. Previously Mr. Alba held leadership roles at Premier and SunHealth Alliance where his experience included operational and clinical performance improvement, cost accounting, patient throughput, benchmarking and CMS pay for performance. Publications include: Journal for Clinical Engineering, Managed Care Quarterly, Topics in Health Care Financing, Journal of Cardiovascular Management, and Quality Management in Healthcare.

Mr. Alba is an advisory board member for organizations seeking to solve for health improvement. Current board appointments include Glenn Llopis Group (author of The Innovation Mentality), and Nosocom Solutions.

Mr. Alba holds degrees in Industrial Engineering and Operations Research. He is a certified facilitator for Juran Business Process Quality Management.

Mr. Alba lives in Charlotte NC, enjoys outdoor sports with his family and regularly volunteers with various community service organizations supporting high school youth.

Michelle Nguyen

Beyond Boundaries

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Michelle Nguyen

Beyond Boundaries

"Creating and cultivating the mindset, and ultimately – a culture of personalization, is no longer a choice for organizations. Efficiency alone does not enable long-term success. Leveraging empathy to build meaningful relationships is the key to bring others along our journey. We are better as a race when we include others’ thoughts and dreams to create and sustain a better and richer universe. ‘If you want to go fast, go alone. If you want to go far, go together’."

What is she solving for?

Professionally I solve for the financial health of my business partners. I enjoy my ability to help the business make the best and most sound investment decisions leveraging analytically and critically thinking mindset. On the human capital side, I enjoy discovering and developing talents by believing and pushing beyond boundaries. I also enjoy connecting people for purpose of learning and growth through healthy and flourishing relationships

Background

Michelle Nguyen is the business unit CFO within the Shared Service Areas of CVS Health. In this role, she is responsible for driving and managing the overall financial health and roadmap for the Enterprise Modernization initiative. Specifically, she and her team are responsible for delivering long-term value as part of our enterprise’s new focus on transforming the way we operate – helping to achieve multi-billion bottom-line savings as an outcome.

Prior to this role, she was Head of Retail Pharmacy Analytics where she was responsible for driving the advanced analytic agenda and roadmap for CVS Health retail pharmacy portfolio, advising internal clients on their full-range of analytic needs from business intelligence solutions to predictive modeling leveraging data science techniques, including artificial intelligence and machine learning algorithms.

Prior to CVS Health, Michelle has held several positions with increasing responsibilities within the financial services, retail and healthcare industries. Most recently Michelle was Director of Profit Initiatives and Analytics at Henry Schein Inc., a New York based healthcare company.

Michelle earned a bachelor’s degree in science from Penn State University, an International Business minor with Schiller International University of Paris, and an executive MBA from Michigan State University. She is also an Advisory Board Member of the Consortium Graduate Study in Management.

Joe Alvarnas

Pragmatic Listener

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Joe Alvarnas

Pragmatic Listener

"Personalization of care for a patient isn't just an abstract idea. It's a matter of life or death. It's a matter of restoration to wholeness. It's a matter of a system that really marshals all of its resources in pursuit of bringing a person to wellness. And we can either do that well, or we can do that in a haphazard way."

What is he solving for?

On my better days, I hope to deliver solutions that are pragmatic, humanly sustainable, grounded in reality, and that bring emotional self-awareness to the process. I enjoy solving problems that involve understanding the narrative that we are trying to impact and those in which understanding the individual stories of the parties involved at a deep level can help create innovative, compelling, meaningful solutions that provide a positive emotional and intellectual experience for those involved.

Background

Dr. Joseph Alvarnas is the Vice President of Government Affairs, Senior Medical Director for Employer Strategy, and an Associate Clinical Professor in the Department of Hematology/Hematopoietic Cell Transplantation. He is accountable for leading advocacy efforts at the Federal, State, and local levels related to the needs of cancer patients and the challenges of bringing new, innovative treatments to patients who need them. He report to the President of Strategy and Business Ventures and assists in developing, marketing, and operationalizing the clinical infrastructure and activities related to employer and payer services. Prior to entering this role, he worked as the Director of Value-Based Analytics for the City of Hope Comprehensive Cancer Center and served as the Director of Medical Quality for the California Institute for Regenerative Medicine (CIRM) Alpha Clinic at the City of Hope. Dr. Alvarnas has led two multicenter, national clinical trials related to hematopoietic cell transplantation in patients with HIV/AIDS and blood cancers. He co-chaired the inaugural National Comprehensive Cancer Networks Practice Guidelines Committee for Acute Lymphoblastic Leukemia and has been a speaker at multiple NCCN events where he has discussed valued-based care of patients with cancer and issues of patient access to innovative cancer care therapeutics. He currently serves as the American Society of Hematology’s Chair for the Committee on Practice and sits on the Executive Committee for the American Society of Hematology. He is Editor-in-Chief of the publication Evidence-Based Oncology. He earned his undergraduate degree from Santa Clara University where he was recognized as the Valedictorian for his graduating class, his medical degree from the University of California San Francisco, and completed a residency in Internal Medicine and fellowships in Hematology and Hematopoietic Cell Transplantation at Stanford University Medical Center prior to joining the City of Hope.

Josh Connors

Pathway Architect

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Josh Connors

Pathway Architect

"Leaders often underestimate the weight their titles hold and the significance of the doors they sit behind. As we learn the skills for leading in the age of personalization, continuing the momentum is most critical. If we don’t commit to learning those skills, we are at risk of losing these skilled Millennials and Gen Z-ers if we are unprepared to answer the question, “What happens on Monday?” and return to our usual worlds and old ways."

What is he solving for?

My solutions typically show themselves in discussions with people who are at a career crossroads. Helping people to re-frame where they want to go or to put into perspective what they want to do. I enjoy helping people become their most authentic selves at work and unleash their passions in what they do.

Background

Josh Connors is the Senior Director, Asset Analytics and Insights for the Retail division of CVS Health. In this capacity, he is responsible for Asset Protection analytics and applications as well as pharmacy shrink. Prior to this role, he served in multiple analytical roles in CVS Health’s Supply Chain and has led both replenishment and reverse logistics in the pharmacy space for CVS Health.

Before joining CVS, Josh spent 10 years in various analytical positions in the Retail and CPG industries, primarily with Retail Solutions Inc.

He is an alumnus of Bryant University with a B.S in Finance, and is currently enrolled in Bryant University’s Supply Chain Management MBA program, graduating in 2020.

Patrick Mchonett

Momentum Ignitor

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Patrick Mchonett

Momentum Ignitor

"Working with students and families from preschool through 8th grade, leaders and organizations must be personalized. No two students are alike, nor are their families, faculty, or staff. We have to truly know each individual member of our community, honor their individuality and abilities to contribute and enhance our teaching and learning as a whole, and weave everything together in concert to support the school’s mission, goals, and values."

What is he solving for?

I'm a fixer that loves to ignite creative solutions to challenging problems, and build momentum for community to be its best self. Sometimes, this occurs at home with a disagreement between my children, or at work, when trying to solve for complex, cultural, or nuanced challenges in a person-centric environment.

Background

Patrick McHonett is the Head of School at St. John’s Episcopal School in Rancho Santa Margarita, California. Patrick oversees the mission and vision for the entire community, which is comprised of 430-students, 90 faculty and staff, as well as a dedicated and invested group of parents, community supporters, and alumni far and wide. In a student-centered environment, St. John’s promises to balance tradition and innovation in the support and engagement of all students, from preschool through eighth grade.

Prior it joining St. John’s, Patrick served as the Associate Head of School at Phoenix Country Day School—the premier PK-12 independent school in Phoenix, Arizona. During his career in education, Patrick has taught, coached, counseled, and led a variety of curricular and co-curricular initiatives, as well as served on the boards of schools and regional and national committees. He was recognized by the National Association of Independent Schools, and was one of fifty rising stars awarded the Fellowship for Aspiring Heads in the 2013 cohort group. He has presented at multiple regional and national conferences for Independent School education and college admissions. He is a graduate of Claremont McKenna College and holds a master’s in Educational Leadership from Arizona State University. Patrick is most at home simply being a dad to his two kids, Charlotte and Jack, and loving husband to his wife, Jessica.

Nick Morgan

Distinction Creator

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Nick Morgan

Distinction Creator

"Most people find change uncomfortable, disruptive, and alarming. We avoid change when we can. When we can’t, we tell a story to help ourselves – and the people around us – cope with that change: Chapter One is all about bewilderment. Chapter Two is about exploration. In Chapter three, we meet a mentor. Chapter Four witnesses the combination of the insights of the mentor with the newly developed expertise of the hero. Chapter Five is all about mastery."

What is he solving for?

I love helping people tell their stories in ways that capture the attention of the world. We are all awash in information, and so our stories have to be compelling to be heard.

Background

Dr. Nick Morgan is one of America’s top communication speakers, theorists and coaches. A passionate teacher, he is committed to helping people find clarity in their thinking and ideas – and then delivering them with panache. He has been commissioned by Fortune 50 companies to write for many CEOs and presidents. He has coached people to give Congressional testimony, to appear in the media, and to deliver unforgettable TED talks. He has worked widely with political and educational leaders. And he has himself spoken, led conferences, and moderated panels at venues around the world. During the last election cycle, he provided expert commentary on the presidential debates for CNN.

Nick’s methods, which are well-known for challenging conventional thinking, have been published worldwide. His acclaimed book on public speaking, Working the Room: How to Move People to Action through Audience-Centered Speaking, was published by Harvard in 2003 and reprinted in paperback in 2005 as Give Your Speech, Change the World: How to Move Your Audience to Action. His book on authentic communications, Trust Me, was published by Jossey-Bass in January 2009. His book on communications and brain science, Power Cues: The Subtle Science of Leading Groups, Persuading Others, and Maximizing Your Personal Impact, was published by Harvard in May 2014. His latest book is Can You Hear Me?, on the perils of virtual communication, published by Harvard in 2018.

Nick served as editor of the Harvard Management Communication Letter from 1998 – 2003. He has written hundreds of articles for local and national publications, and appears frequently on radio and TV. Nick is a former Fellow at the Center for Public Leadership at Harvard’s Kennedy School of Government.

After earning his PhD. in literature and rhetoric, Nick spent a number of years teaching Shakespeare and Public Speaking at the University of Virginia, Lehigh University, and Princeton University. He first started writing speeches for Virginia Governor Charles S. Robb and went on to found his own communications consulting organization, Public Words, in 1997.

Nick attributes his success to his honest and direct approach that challenges even the most confident orators to rethink how they communicate.

Fred Diaz

Integrity Mobilizer

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Fred Diaz

Integrity Mobilizer

"Inclusive leadership and the ability to constructively interrupt while listening for diversity of thought are keys to being a confident, vulnerable and authentic leader.  Transparently sharing your vulnerabilities gives people permission to share their vulnerabilities so that together you can build a world class professional team.  The same can be said about your personal life and relationships."

What is he solving for?

Leadership solutions: I thoroughly enjoy helping people solve problems where leadership and collaboration guidance is the key to success.

Background

Fred M. Diaz is an Independent Director of SiteOne Landscape Supply Inc. From April 2018 to March 2020, Mr. Diaz served as President and Chief Executive Officer and Chairman of the Board for Mitsubishi Motors North America, Inc.  He previously served in executive roles at Nissan, most recently as Division Vice President and General Manager, North America, Trucks and Commercial Vehicles, of Nissan North America, Inc. Prior to that, Mr. Diaz served as Senior Vice President, Sales, Marketing and Operations, of Nissan USA.  Before joining Nissan in 2013, Mr. Diaz spent 24 years at Chrysler Corporation, where he held a number of executive roles, including President and Chief Executive Officer of Chrysler’s Ram Truck brand and President and Chief Executive Officer, Chrysler de Mexico and Latin America.  Fred has two sons and has been married to his bride of 30 years whom he met in church at the age of 14 while growing up in San Antonio, TX. They currently reside in the greater Nashville metropolitan area.

Eric Llopis

Change Catalyst

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Eric Llopis

Change Catalyst

"Personalization represents the acknowledgment of an individual’s worth and distinct skills, and most importantly the willingness of an organization to incorporate their contributions towards success. Personalization clearly benefits organizations, yet it also facilitates the individual’s journey towards self actualization."

What is he solving for?

Complex business challenges, developing corporate strategy, driving strategic transformations and delivering value.

Background

Eric Llopis recently left Aramark after +6 years as SVP, Chief Strategy Officer and National Retail Brands. He oversaw all strategic and operational transformations and managed a portfolio of +$1B in retail franchisee relationships. Previously, Mr. Llopis was SVP, Chief Strategy Officer at Pepsi Beverages Company from 2008 to November 2011, and remained on retainer with the company until October 2012. He previously served as Director of Competitive Strategy at MillerCoors. Before joining Miller in 2005, Mr. Llopis co-founded Auctive, a management consulting firm where he specializing in portfolio growth strategies, distribution, channel development and international expansion. He also spent eight years with Dove Consulting, where he advised PepsiCo, Nestle, Kraft and others. Eric earned a Bachelor of Arts degree from the University of California, Los Angeles and a Master of Management degree from the Kellogg School at Northwestern University. Mr. Llopis has on-the-ground workexperience in more than 40 countries. He is a native Spanish speaker and has extensive corporate board experience.

Tony Ortiz

Abstract Explorer

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Tony Ortiz

Abstract Explorer

"Personalization is a culmination of strengths and weaknesses the individual has experienced in their lifetime. The individual develops coping skills in their lifetime to overcome challenges. These experiences are unique to everyone and these stories should be embraced."

What is he solving for?

Problems that are abstract in nature where there are no perceived limits, and any solution is a viable one.

Background

Dr. Tony Ortiz has 25 years of experience in pharmaceutical drug development and has worked on over 300 clinical trials in psychiatry, neurology, and rheumatology indications. Dr. Ortiz’s experience began at UCI Medical Center where he worked on brain imaging techniques and clinical trials on Developmental Stuttering, Schizophrenia, and Bipolar Disorder. Dr. Ortiz worked on Pre-Clinical studies at Allergan utilizing experimental molecules on various animal species. Dr. Ortiz has consulted with various global pharmaceutical companies, such as AstraZeneca, Novo Nordisk, and Eli Lilly, on their clinical research programs and regulatory filings.

Dr. Ortiz is Founder, Principal Investigator and Scientific Director at NRC Research Institute where he oversees the day-to-day clinical research operation, including a Phase I in-patient unit. NRC Research Institute has been involved in the FDA approval of various investigational products that are now available in the marketplace. Most of the psychiatric indications under study are: Attention-Deficit/Hyperactivity Disorder, Bipolar Disorder, Major Depressive Disorder and Schizophrenia.

Dr. Ortiz received his B.A. in Psychology with an emphasis in Cognitive Neuroscience from the University of California, Irvine (UCI). He received his Ph.D. in Clinical Psychology from the California School of Professional Psychology in Los Angeles with specific training in Neuropsychology, Forensic Psychology and Clinical Neuroscience.

Dana Woods

Horizon Seeker

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Dana Woods

Horizon Seeker

"Having the privilege of being among truly great nurses for so many years, I have seen their mastery of personalization and stand in awe of it. In a complex and chaotic healthcare system, in literally life and death situations, a great nurse can establish an intimate trusting relationship with a patient and their family at warp speed. They have a profound way of meeting us where we are and understanding what makes us unique."

What is she solving for?

Leadership Solutions: I enjoy preparing and facilitating groups to focus on issues that are not quickly or easily solved.

Background

As chief executive officer of the American Association of Critical-Care Nurses (AACN), Dana Woods partners with the organization’s boards of directors to provide leadership and strategic vision for AACN and AACN Certification Corporation. Woods has focused her career on translating innovative business approaches to advance the missions of nonprofit organizations. She leads a team of more than 190 staff who are dedicated to furthering AACN’s vital contribution to creating a healthcare system driven by the needs of patients and their families.

Before becoming CEO in 2014, Woods served as a member of AACN’s senior leadership group for over a decade, leading the teams accountable for strategic planning, marketing, communications, membership, certification, information technology and organizational effectiveness. She led strategy development and implementation for several signature initiatives, including the “AACN Standards for Establishing and Sustaining Healthy Work Environments” and the AACN Clinical Scene Investigator Academy. She also served as executive director and producer of NTI Super Sessions (plenary sessions) for AACN’s annual National Teaching Institute & Critical Care Exposition.

In addition to leading the extensive market research efforts for the association, Woods served as co-investigator and co-author of three collaborative national studies examining nurses’ perceptions of the health of their work environment. She served as co-investigator for two national studies on how health professionals’ communication skills influence patient safety. Woods also co-authored a landmark AACN white paper on certification.

Woods holds an undergraduate degree in economics from Tufts University and a master’s degree in business administration from University of Southern California’s Marshall School of Business.

James FitzPatrick

Momentum Accelerator

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James FitzPatrick

Momentum Accelerator

“Stand tall, be who you are, remember your purpose and those who matter will embrace you.”

What is he solving for?

I love to solve business related problems that focus on me mentoring another to find clear interests that will match up to compelling solutions that results in measurable outcomes.

Background

James FitzPatrick is a Managing Director whose team of world-class professional’s work with SMB owners and Enterprise executives to drive their company’s growth. Jim manages, coaches and mentors’ managers in customer solutions, marketing, sales, along with operations and engineering professionals that provide complex, state-of-the-art technology and process driven, supply-chain solutions to SMB’s and to very large Enterprise companies throughout a wide range of industries. My core expertise as Managing Director is two-fold; Identifying clients’ interests and needs, building, presenting and negotiating multimillion-dollar agreements that position revenue generation solutions that execute on effective implementation strategies while cultivating long-lasting relationships and focusing a large part of me time on training, developing and mentoring the future leaders of the organization.

I hold an MBA from Townsend School of Business and BS in Communications from Adelphi University in Garden City, NY.

Jim is the proud Father of five awesome Children and lives on the south shore of Long Island, NY.

David Casey

Relevancy Enabler

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David Casey

Relevancy Enabler

"The one thing all of humankind shares in common is our immeasurable uniqueness. That uniqueness, when appreciated and valued, is what spurs curiosity. Curiosity spurs learning. Learning spurs innovation. And innovation is the bedrock of relevance for both our personal and professional lives."

What is he solving for?

I'm a lifelong learner and thrive on inspiring and engaging others to think for themselves, to never accept the answer on the surface of being the answer. In this was, I like to solve for helping individuals and organizations remain relevant.

Background

When David was a child, his church pastor spoke often about “going up to Heaven.” Given his avid sense of curiosity, 7-year-old David stumped the minister asking, “Exactly how high is up?” And he hasn’t stopped asking questions since. When he speaks to audiences of all sizes, his primary purpose is to instill an unbridled sense of curiosity in others, starting with evolving our definition, thinking and dialogue about diversity. His greatest source of pride is being told that he has helped others think about diversity in ways they never had before.

Having served as a national keynote, corporate and event speaker for more than 20 years, he always enjoys the opportunity to meet new people, learn about new organizations and communities and discuss diversity related topics that matter most in our professional and personal lives. Not a big fan of presentations, David prefers to have a dialogue with his audiences, no matter if it’s one hundred or one thousand people. Whether he’s sharing personal challenges of growing up in a poverty-stricken neighborhood while attending an elite private school, conversing with a Kuwaiti family during Operation Desert Storm or guiding senior corporate executives through mergers and acquisitions, David infuses a sense of personal perspective, humor, humility, thought-provoking questions and practicality, not bound by political correctness.

David has 18 years of experience building best practice Strategic Diversity Management functions for 2 Fortune 50 companies in the role of Chief Diversity Officer.

He is a native of Indianapolis, Indiana, which means he is a diehard fan of the Indianapolis Colts. A graduate of Indiana Wesleyan University, David proudly served for 8 years in the United States Marine Corps.

Marv Martinez

Experiential Architect

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Marv Martinez

Experiential Architect

"Interacting and working with people who come from different experiences, backgrounds and places allows us to reach a broader spectrum of ideas, thoughts and solutions. By creating a wider lens, we formulate ideas, thoughts and solutions that are more inclusive. "

What is he solving for?

I find solutions that enable our teams to be more productive and efficient in their day to day routines. I enjoy creating the solutions that enable us to be more financially responsible in our operations.

Background

I am originally from Havana, Cuba. My family and I fled to the United States in 1980 when I was eight-years-old. After moving to the United States, I was raised in Reno, Nevada. As a youngster, I was heavily involved in multiple sports and played football at the college level.

Throughout my career, I reached high level executive positions at a very young age. I have led organizations in diverse areas in the United States including Hawaii and Guam. For the last nine years, I have been working for Dick’s Sporting Goods as the Regional Vice President for the West Region.

I have been married to my wife, Melodia, for 25 years and have two boys. My son, Jake, is currently enrolled at the University of Hawaii, Manoa. My younger son, Nathan, is a junior in high school and is committed to play baseball at the University of Nevada, Reno.

Sandeep Krishnamurthy

Future Seeker

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Sandeep Krishnamurthy

Future Seeker

"As a society, we will go through a sea-change in how we learn. We are so used to being in a classroom where 40 students are treated as if they are the same. The future will be about personalized education where the effort will be to maximize the learning of every individual, given their learning style, aspiration and career goals. When this is achieved, the rearrangement of the educational apparatus will be breathtaking in its scope."

What is he solving for?

Problems that require strategic thinking, analytical rigor and an innovative mindset.

Background

Sandeep Krishnamurthy is the first Dean of the AACSB-accredited School of Business at University of Washington, Bothell. This role involves managing the School of Business as its chief academic, and, administrative officer, with primary responsibility for faculty, students, curriculum, budgets, and external engagement. He received his Ph.D. from the University of Arizona in marketing with a minor in Economics in 1996. He received a PGDBM(equivalent to MBA) from XLRI and a B.Tech in Chemical Engineering from IIT, Bombay.

Pam Abner

Inquisitive Explorer

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Pam Abner

Inquisitive Explorer

"It is impactful when we are able to personalize and share our stories. It reflects being open, transparent and vulnerable and represents a point where we are able to make a difference. When we think of shifting mindsets to approach the uncomfortable discussions around racism and bias--relating from a personal and self-reflective position is the critical part of change. Going from a place of comfort to having the courage to bring one's personal stories to the forefront is where the real change begins--especially for leaders."

What is she solving for?

Pushing the envelope to think outside of the ordinary and discover issues that others may not be comfortable addressing.

Background

Pamela Abner, MPA, CPXP has over fourteen years of experience working with industry leaders to establish best practices and to set strategic, innovative and programmatic plans for diversity, inclusion and equity across business lines. As a certified patient experience professional, a certified unconscious bias educator and an inclusion trainer, Ms. Abner strives to develop and guide initiatives to create inclusive and culturally aware environments. Utilizing research methodologies, creating education curriculum, and applying best practices, she continuously seeks to help organizations structure and implement initiatives to identify disparities and eliminate barriers to care, employment and education for underserved and underrepresented groups as well as foster relationships with community partners. She often serves as a guest presenter at national and international forums and heads her own consulting practice where she provides expert advice to organizations.

Ms. Abner holds the position of vice president and chief administrative officer for the Office of Diversity and Inclusion at Mount Sinai Health System in New York. With regard to prominent accomplishments, Ms. Abner’s thought-leadership and strategic management guidance was fundamental to Mount Sinai Health System attaining national ranking as the #1 health and hospital system on the Forbes 2019 list of Best Employers for Diversity, and maintaining leading status for five consecutive years ranking #1 in 2017 and 2018 on the DiversityInc Top Hospital System list. Among her many distinctions, in 2019 Savoy Magazine named Ms. Abner as one of the Most Influential Women in Corporate America and recently Crain’s New York Business 2020 honored her as a Notable Women in Talent Resources.

Pamela received her Bachelor’s degree from Brown University and her Master’s degree in Public Administration from Columbia University. She is a member of the Board of Trustees at Phillips School of Nursing Mount Sinai Beth Israel; a member of the Board of Advisors for MBE Capital Partners; a member of the National Center for Healthcare Leadership Diversity and Inclusion Council; and a volunteer for Brown University’s Alumni Interviewing Program. She serves as mentor to those seeking career and professional advice with particular emphasis on guiding and supporting students from underrepresented backgrounds interested in healthcare careers.

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