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Humanity has been innovative enough to create economies of scale around just about everything: information, transportation, exploration. It’s time to apply that ingenuity to our highest and most important pursuit yet: creating economies of scale around embracing human dignity. Our age of personalization demands it.

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Join us FREE on Oct 21st for a hybrid event: Streamed live with in-person guests and speakers.

The events of 2020 set a lot of transformations in motion that we’ve needed but have been fighting for a while. But if there was one lesson we can learn from last year is that, whatever we're trying to accomplish, we need people at their fullest capacities connecting with and elevating each other as they contribute to a shared mission, individually and collectively.

At this summit, hosted by LightSpeedVT™, we’ll explore how we can unleash individuality by interrupting our assumptions about who belongs where, doing what, and how. The day will be divided into three parts, so we can methodically explore each of the steps required as we continually ASSESS, INTERRUPT and PIVOT towards a leadership model that restores dignity and activates individual capacity. Register Now!

Convergence is the Future

The pandemic and social unrest taught us that we must be more interconnected and interdependent than ever before as individuals, as industries and as a society to ensure that our efforts to transform and grow create harmony by maximizing human capacity.

Let’s face it, we are all solving for the same things, across all sectors and industries. It’s just packaged differently:

Healthcare
In the way our healthcare system forces people to adapt to the system rather than the system adapting to individuals.
Corporate
In the way our corporations demand loyalty to brand at the expense of our humanity.
Higher Education
In the way higher education rewards only those who accomplish narrowly defined versions of success rather than those who create their own paths to distinction.

Healthcare

One massive shifts are happening in healthcare simultaneously: a shift to value – making us more accountable for individual health outcomes, and a shift in demographics – a shift in the very populations of individuals whose health we must still learn to serve.

“Healthcare needs people with skills in consumerism, engagement, technology that’s nimble and mobile, and also people who understand socioeconomic impact, understand communities.” Shaden Marzouk, President of CareMore and Aspire at Anthem

Consortium Members for Healthcare () :

Tim Alba

Partner at Caldwell Butler and Associates

Tim Alba

Partner at Caldwell Butler and Associates

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Tim Alba

Partner at Caldwell Butler and Associates

Brand Identity

Thought Connector

"When frontline managers are driving change, working in groups, drawing ideas from one another, collaborating, seeking stakeholder engagement, to push change – then they’re starting to make progress toward individuality by seeking inclusion of those thoughts."

What is he solving for?

I help people to communicate. I often hear groups use the same words with different intent. I also hear groups interact with different words but have the same intent. I enjoy solving for the “clear message”.

Background

Tim Alba, FACHE, is a Partner with Caldwell Butler and Associates (CBA), an innovative firm specializing in the deployment of leadership strategies that improve hospital performance. Mr. Alba conducts research on enablers of Top Performing Organization and serves as a senior-leader coach for client hospital executives seeking to establish a transformational management culture.

Formerly as Vice President of Strategic Partnerships with Aramark Healthcare, Mr. Alba developed and managed third-party relationships with GPOs, consulting firms, shared services organizations and leading industry professional associations. Previously Mr. Alba held leadership roles at Premier and SunHealth Alliance where his experience included operational and clinical performance improvement, cost accounting, patient throughput, benchmarking and CMS pay for performance. Publications include: Journal for Clinical Engineering, Managed Care Quarterly, Topics in Health Care Financing, Journal of Cardiovascular Management, and Quality Management in Healthcare.

Mr. Alba is an advisory board member for organizations seeking to solve for health improvement. Current board appointments include Glenn Llopis Group (author of The Innovation Mentality), and Nosocom Solutions.

Mr. Alba holds degrees in Industrial Engineering and Operations Research. He is a certified facilitator for Juran Business Process Quality Management.

Mr. Alba lives in Charlotte NC, enjoys outdoor sports with his family and regularly volunteers with various community service organizations supporting high school youth.

Joe Alvarnas

Vice President of Government Affairs and Senior Medical Director for Employer Strategy at City of Hope

Joe Alvarnas

Vice President of Government Affairs and Senior Medical Director for Employer Strategy at City of Hope

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Joe Alvarnas

Vice President of Government Affairs and Senior Medical Director for Employer Strategy at City of Hope

Brand Identity

Pragmatic Listener

"Personalization of care for a patient isn't just an abstract idea. It's a matter of life or death. It's a matter of restoration to wholeness. It's a matter of a system that really marshals all of its resources in pursuit of bringing a person to wellness. And we can either do that well, or we can do that in a haphazard way."

What is he solving for?

On my better days, I hope to deliver solutions that are pragmatic, humanly sustainable, grounded in reality, and that bring emotional self-awareness to the process. I enjoy solving problems that involve understanding the narrative that we are trying to impact and those in which understanding the individual stories of the parties involved at a deep level can help create innovative, compelling, meaningful solutions that provide a positive emotional and intellectual experience for those involved.

Background

Dr. Joseph Alvarnas is the Vice President of Government Affairs, Senior Medical Director for Employer Strategy, and an Associate Clinical Professor in the Department of Hematology/Hematopoietic Cell Transplantation. He is accountable for leading advocacy efforts at the Federal, State, and local levels related to the needs of cancer patients and the challenges of bringing new, innovative treatments to patients who need them. He report to the President of Strategy and Business Ventures and assists in developing, marketing, and operationalizing the clinical infrastructure and activities related to employer and payer services. Prior to entering this role, he worked as the Director of Value-Based Analytics for the City of Hope Comprehensive Cancer Center and served as the Director of Medical Quality for the California Institute for Regenerative Medicine (CIRM) Alpha Clinic at the City of Hope. Dr. Alvarnas has led two multicenter, national clinical trials related to hematopoietic cell transplantation in patients with HIV/AIDS and blood cancers. He co-chaired the inaugural National Comprehensive Cancer Networks Practice Guidelines Committee for Acute Lymphoblastic Leukemia and has been a speaker at multiple NCCN events where he has discussed valued-based care of patients with cancer and issues of patient access to innovative cancer care therapeutics. He currently serves as the American Society of Hematology’s Chair for the Committee on Practice and sits on the Executive Committee for the American Society of Hematology. He is Editor-in-Chief of the publication Evidence-Based Oncology. He earned his undergraduate degree from Santa Clara University where he was recognized as the Valedictorian for his graduating class, his medical degree from the University of California San Francisco, and completed a residency in Internal Medicine and fellowships in Hematology and Hematopoietic Cell Transplantation at Stanford University Medical Center prior to joining the City of Hope.

Gyasi Chisley

President at Cancer Treatment Centers of America (CTCA®)

Gyasi Chisley

President at Cancer Treatment Centers of America (CTCA®)

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Gyasi Chisley

President at Cancer Treatment Centers of America (CTCA®)

Brand Identity

Movement Maker

"Through clinical trials, we're learning a ton of things each and every day, but even more importantly, cancer impacts the body differently. There are certain drugs that don't always impact one person the same way as another person. So there's tremendous opportunity to really take personalization, i.e. customization in medicine, and have that top of mind."

What is he solving for?

I am a classic collaborator. I have a knack for unifying the masses and setting a vision while inspiring others to lead. I am most proud of those that I have mentored and what they have been able to achieve in their careers.

Background

Gyasi C. Chisley, PMP, FACHE, is President, CTCA® Hospitals and Clinics at Cancer Treatment Centers of America Global, Inc., which includes the Cancer Treatment Centers of America® (CTCA) Comprehensive Cancer Care Network of hospitals and Outpatient Care Centers.

Chisley brings more than 20 years of hospital/fiscal operations experience to CTCA including:

  • Chief Strategy Officer and Senior Vice President, Strategy and Payment Policy/Innovation for UnitedHealthcare, where he created new payment strategies to improve health care delivery, strengthened physician/payer relations and oversaw collaboration with and acquisition of companies to improve quality
  • CEO for Methodist Healthcare and Senior Vice President for Methodist Le Bonheur Healthcare in Memphis. In these roles he established vision for growth, fiscal, continuum of care and culture approach for two acute sites, long-term care facilities, aligned physicians’ practices and clinics.
  • President and Site Administrator for Mercy Health Anderson Hospital after serving as Chief Operating Officer within the Mercy Health network (formerly Catholic Health Partners) in Cincinnati. Under Chisley’s leadership, Mercy Health Anderson Hospital was twice named to the Truven Top 100 Hospitals.
  • Throughout his career, Chisley received numerous accolades for his achievements within the health care industry, which include, but are not limited to, the Becker’s Top 25 Healthcare Executives, Modern Healthcare Up and Comers, Tenet Circle of Excellence Award, NAHSE Young Healthcare Executive of the Year, AHA Young Executive of the Year, Xavier University Preceptor of the Year, Cincinnati Business Courier’s 40 under 40, and Leadership Academy Alumni Award.

Chisley obtained a Master of Health Services/Business Administration from the University of Michigan and dual Bachelor of Science degrees in Psychology and Biology from Morehouse College.

Jack Cox

Former Chief Medical Officer at Providence

Jack Cox

Former Chief Medical Officer at Providence

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Jack Cox

Former Chief Medical Officer at Providence

Brand Identity

Wise Inquirer

"We're not only dealing with a growing diversity of populations in the communities we're serving. But we're also dealing with new expectations within populations. It's not just about my age group or my ethnic group. But it is about what I individually want or need."

What is he solving for?

I most enjoy helping fellow travelers or pilgrims see the problems and hence the solutions in a different light. Knowledge is having the right answers. Wisdom is having the right questions; I help people ask better questions.

Background

Dr. Jack Cox is a seasoned senior healthcare executive with over 25 years’ experience in regional and national senior leadership positions including both large integrated healthcare delivery systems as well as national corporate experience. His areas of expertise and experience include: executive coaching, advising, strategic development of performance improvement / quality systems, innovation, clinical program strategic development and implementation, physician leadership development / alignment, large program operations, education, research and national and international publishing and speaking. He has achieved national recognition as an expert in quality and safety. Dr. Cox has regional and national committee and board experience.

Dr. Cox was most recently the Senior VP & Chief Quality Officer for Providence St Joseph Health (PSJH) and the System CMO for Swedish Health Services. PSJH is one of the nation's top Catholic health systems, with 51 hospitals and 119 thousand caregivers serving over 10 million patients in seven states. PSJH is a $23 billion non-for-profit comprehensive healthcare organization.

Dr. Cox is a board certified Family Physician, a fellow of the American Board of Family Practice, a fellow of the American College of Physician Executives and holds a master’s degree in Medical Management from Tulane University. He has been named one of Becker’s Top 100 CMO’s to know in 2014, 2016 and Becker’s Top Expert Leading the Field of Patient Safety in 2017, 2018. He has spoken internationally and published widely including 4 books.

Kety Duron

Chief Human Resources Officer at City of Hope

Kety Duron

Chief Human Resources Officer at City of Hope

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Kety Duron

Chief Human Resources Officer at City of Hope

Brand Identity

Behaviour Puzzle Master

"It’s not only about attracting talent, it’s about retaining talent. Every single one of our employees will receive a call from a competitor. So let’s create an environment where when our own talent receives that call, they are not going to respond. Because they feel respected, because they feel engaged and included."

What is she solving for?

Effective and practical, people-centered, solutions. I enjoy solving organizational and human behavior problems.

Background

Kety Duron is City of Hope's chief human resources and diversity officer, providing executive strategy and oversight for the organization's human resource initiatives. This includes overseeing City of Hope's compensation, benefits, employee/labor relations, organizational design and development, diversity and inclusion, succession planning and leadership development, talent acquisition and selection, statraining, workforce planning and performance management programs.

Prior to City of Hope, Duron was vice president of human resources at Stanford Health Care where she transformed the department into a customer-focused, proactive thought-partner. Before Stanford Health Care, she served in a variety of human resources leadership roles at UCLA Health for more than 25 years.

Kety has a Bachelor of Science degree in physics from the University of Athens, Greece, and a Master of Business Administration degree from Pepperdine University.

Teri Fontenot

CEO Emeritus at Women's Hospital

Teri Fontenot

CEO Emeritus at Women's Hospital

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Teri Fontenot

CEO Emeritus at Women's Hospital

Brand Identity

Intuitive Fixer

"Personalization is where you start, not where you end. When there's no diversity and inclusion in the room, then decisions get made by homogeneous groups and they're overconfident in their decision making because they haven't had either the pushback, the

What is she solving for?

I am a 'fixer'. I dislike seeing innocent people and vulnerable animals suffer, and want to do whatever I can as quickly as possible to create solutions that improve quality of life and strengthen organizations. I also prefer to make informed, timely decisions over perfect ones that are often delayed due to the need to fully analyze or gather more information. Intuition and experience are powerful attributes.

Background

Teri Fontenot, FACHE, is CEO Emeritus of Woman’s Hospital. She was the President and CEO for 23 years until her retirement in March 2019. Teri began her career at Woman’s in 1992 as chief financial officer and became CEO in 1996. Under her leadership, Woman’s became the largest birthing hospital (8200 births annually) and neonatal intensive care unit (84 beds) in Louisiana, and is the only independent, nonprofit women’s hospital in the country. Teri led tremendous growth and development at Woman’s, including a $340 million replacement campus that opened in August 2012 with increased capacity for service expansion. Recent notable achievements include a strategic partnership with Mary Bird Perkins-Our Lady of the Lake Cancer Center to open the nation’s only specialized breast and gynecologic cancer facility in one location. The Birth Center of Baton Rouge, a midwife model of care facility, opened on Woman’s campus in late 2018 to provide a continuum to the hospital’s core obstetrical service.

Woman’s is a Magnet and Baby Friendly designated health system, and consistently performs favorably to national benchmarks on clinical outcomes, patient safety, financial performance, patient experience, culture, and workforce engagement. In 2018, Woman’s ranked in the 99th percentile for physician engagement, 94% for employee engagement, and the 95th percentile for patient experience. It is the only recipient of Modern Healthcare Best Places to Work award every year the award has been given, ranking 6th in 2018. Woman’s has a dominant market share in all women’s health service lines ranging from 75% to 95% in its primary and secondary service areas. As a tertiary health system, Woman’s provides high risk maternal and infant services statewide as well as access to breast cancer care.

Teri’s leadership service to the healthcare field includes numerous state and national healthcare boards. She currently serves on the American College of Healthcare Executives Board of Governors. She has had numerous appointments the past twenty years with the American Hospital Association, including chair of the board of trustees in 2012. Teri is the only Louisianian to serve in that role in the AHA’s 120 year existence, and was the fifth female chair. Other healthcare service includes a six-year term on the Advisory Committee on Research on Women’s Health for the National Institutes of Health, chair of the board of the Louisiana Hospital Association, and the LHA Professional and General Liability Insurance Funds board, which she chaired for over a decade.

She is currently an independent director on the boards of Amerisafe (AMSF) and LHC Group (LHCG)--both are NASDAQ companies; the Baton Rouge Water Company; and the advisory boards for IBERIABANK, CCs Coffee Shops, and Horizon Wealth Management. Other notable past governance service includes 12 years on the board of directors of the Sixth District Federal Reserve Bank and as the Audit Committee chair, and the New Orleans Federal Reserve Bank branch board.

Teri was included in Modern Healthcare magazine’s Top 100 Most Influential People in Healthcare in 2011 and 2012, and named to Modern Healthcare magazine's inaugural list of the Top 25 Women in Healthcare in 2005. She was honored as Businessperson of the Year in 2013 by the Baton Rouge Business Report, received the inaugural Becker’s Hospital Review Healthcare Leadership award in 2013 and again in 2016, and was a 2011 inductee of the Louisiana State University E. J. Ourso College of Business Hall of Distinction.

Teri is a CPA (inactive), holds an MBA, is a Fellow of the American College of Healthcare Executives. She is married with two children, four grandchildren, and a pug.

Shaden Marzouk

President of CareMore and Aspire at Anthem

Shaden Marzouk

President of CareMore and Aspire at Anthem

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Shaden Marzouk

President of CareMore and Aspire at Anthem

Brand Identity

Adventure Seeker

Good healthcare solutions take into the account the importance of personalization. When you look at the big challenges in healthcare – whether access, quality or cost – there isn’t a generic solution. The best solutions understand both “whole person health” and the individual patient. Some examples of this are how we address social determinants of health, genetic differences in determining the most effective pharmaceutical therapy, and prevention in healthcare.

What is she solving for?

Solutions that can be tied to a measurable metric and trended over time.

Background

Dr. Shaden Marzouk, MD MBA, has over two-and-a-half decades of experience inhealthcare, with expertise in services, provider, device, technology and pharmaceuticalspaces. She is currently President of CareMore and Aspire at Anthem. Previously, shewas Managing Director, Health and Global Health Innovation, leading AXA’s healthinsurance and health services business in Asia; she also helped AXA strategically growits health services business around the globe.

Prior to AXA, Dr. Marzouk spent almost seven years at Cardinal Health in a series ofsuccessive roles, helping grow its offering of products and services through newcommercial launches and key acquisitions and partnerships. She lived and worked inChina. Ultimately, she became Chief Medical Officer of the Medical Segment, leading aglobal team in clinical operations, medical affairs and clinical education.

Dr. Marzouk began her professional career as a neurosurgeon and served in Iraq as aMajor in the US Army. She transitioned out of surgical practice after receiving her MBAat The Fuqua School of Business, Duke University. Post-MBA, she was an associate inthe healthcare group in the investment bank of Goldman Sachs in New York. Dr.Marzouk also advises growing health technology companies and serves on Boards.

Rich Miller-Murphy

Executive Director, Laboratory and Medical Services at New York Blood Center Enterprises

Rich Miller-Murphy

Executive Director, Laboratory and Medical Services at New York Blood Center Enterprises

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Rich Miller-Murphy

Executive Director, Laboratory and Medical Services at New York Blood Center Enterprises

Brand Identity

Visual Simplifier

People are human. They have human emotions and needs, the first of which is to recognize them as individuals and celebrate their uniqueness. Personalizing messaging allows you to break through and directly connect with people. Ultimately that is what makes the difference between a real connection or a failure to connect. It’s as simple as that.

What is he solving for?

Deliver solutions that are visually understandable and can be explained to others who are not necessarily always well informed of the challenges being addressed or why a solution was even needed.

Background

Rich Miller-Murphy has worked in profit and non-profit healthcare his entire professional career, currently as Executive Director for Blood, Laboratory and Medical Services at New York Blood Center Enterprises (NYBCe) focusing on digital communications and hospital demand generation/marketing nationwide. Previously he served as their Chief - Strategy & Marketing, Office of the President, managed the Office of Contracts/Pricing Administration, and served as Vice President and Executive Director for NY Blood Services, serving hospitals in Manhattan. He has held senior management roles at Laerdal Medical Corporation, Hitachi Medical Corporation of America and Corometrics Medical Systems (previously part of American Home Products). He started his career with the Hospital Products Division of Abbott Laboratories in New Yok City.

Rich earned his Bachelor of Science degree in Biology and Chemistry from Fairfield University and his MBA in Business Policy and Strategy from the University of New Haven. In addition to prior service as Chair of University of New Haven’s Pompea College of Business Advisory Board, now Chair Emeritus, he is on the Board of Directors for NY American Marketing Association’s Executive Circle, former Vice President of the Society of St. Vincent de Paul, St. Laurence O’Toole Conference, and a member of the Healthcare PR and Marketing Society of Greater NY.

At NY Blood Center for 20 years, Rich has received the President’s Award along with numerous other industry awards for communications excellence and public relations. He has actively promoted Corporate Wellness and has served on multiple Steering Committees for NYBCe’s public websites, and enterprise intranet PULSE. He is currently helping set up a formal Office of Philanthropy at New York Blood Center Enterprises to raise funds nationally for their clinical research programs and volunteer blood donor/community recruitment programs.

Rich is married, the father of 13 year old twins and enjoys water-skiing, oil painting and travel. He also operates The Gallery at Riverbrook (www.riverbrook.com) and is a member of the Washington Art Association, Kent Art Association, and the Independent Artists of America.

Neha Nanda

MD, Director of Infection Prevention and Antimicrobial Stewardship, Keck Medicine of USC

Neha Nanda

MD, Director of Infection Prevention and Antimicrobial Stewardship, Keck Medicine of USC

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Neha Nanda

MD, Director of Infection Prevention and Antimicrobial Stewardship, Keck Medicine of USC

Brand Identity

Paradigm Disruptor

We need to recognize that standardization of processes needs to be done, and we need to personalize the care that we offer.

What is she solving for?

I deliver consistently in areas that have an impact on direct patient care. These solutions reduce the risk of acquiring preventable conditions at an individual level and are beneficial at a population level. Problems that I most enjoy solving are the problems that allow me to be creative and question the paradigm. Problems that harness all my skills (medicine, epidemiology, analytics, perseverance and multi-tasking!) simultaneously is something I love solving for.

Background

Nanda serves as the medical epidemiologist for Keck Medicine of USC, leading the preparation for and response to emerging infectious diseases. She leads all efforts to reduce health care-associated infections and to optimize infection prevention practices at Keck Hospital of USC, USC Norris Cancer Hospital and all outpatient locations. In addition, she heads up antimicrobial stewardship efforts to ensure the judicious use of antibiotics to treat patients with bacterial infections. She also serves as an associate professor and the infectious disease service chief in the Department of Medicine at the Keck School of Medicine of USC.

Throughout the COVID-19 pandemic, Nanda has led protocol and guideline development as it relates to patient and health care worker safety. She is an active member of USC’s policy committee for COVID-19, which has created policies for faculty and students, and she has served as an advisor for reopening plans for schools across the university. In addition, Nanda has worked with several non-health care industries on pandemic planning. She has also represented Keck Medicine in multiple media outlets at the local, national and international level to provide accurate information and ensure the community feels safe.

Nanda’s major areas of research are infection prevention strategies to reduce health care- associated infections and emerging infectious diseases. She serves on several national committees, such as the antimicrobial stewardship committee of the Society for Healthcare Epidemiology of America, and has made significant contributions to the field of health care epidemiology. She completed medical school at the University of Pune, India, then completed her training and served on the faculty at Yale University before moving to USC. Due to her achievements in health care epidemiology, she has been nominated to serve as a fellow of the Society for Healthcare Epidemiology of America.

Michelle Nguyen

CFO of Shared Service Areas at CVS Health

Michelle Nguyen

CFO of Shared Service Areas at CVS Health

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Michelle Nguyen

CFO of Shared Service Areas at CVS Health

Brand Identity

Beyond Boundaries

"Creating and cultivating the mindset, and ultimately – a culture of personalization, is no longer a choice for organizations. Efficiency alone does not enable long-term success. Leveraging empathy to build meaningful relationships is the key to bring others along our journey. We are better as a race when we include others’ thoughts and dreams to create and sustain a better and richer universe. ‘If you want to go fast, go alone. If you want to go far, go together’."

What is she solving for?

Professionally I solve for the financial health of my business partners. I enjoy my ability to help the business make the best and most sound investment decisions leveraging analytically and critically thinking mindset. On the human capital side, I enjoy discovering and developing talents by believing and pushing beyond boundaries. I also enjoy connecting people for purpose of learning and growth through healthy and flourishing relationships

Background

Michelle Nguyen is the business unit CFO within the Shared Service Areas of CVS Health. In this role, she is responsible for driving and managing the overall financial health and roadmap for the Enterprise Modernization initiative. Specifically, she and her team are responsible for delivering long-term value as part of our enterprise’s new focus on transforming the way we operate – helping to achieve multi-billion bottom-line savings as an outcome.

Prior to this role, she was Head of Retail Pharmacy Analytics where she was responsible for driving the advanced analytic agenda and roadmap for CVS Health retail pharmacy portfolio, advising internal clients on their full-range of analytic needs from business intelligence solutions to predictive modeling leveraging data science techniques, including artificial intelligence and machine learning algorithms.

Prior to CVS Health, Michelle has held several positions with increasing responsibilities within the financial services, retail and healthcare industries. Most recently Michelle was Director of Profit Initiatives and Analytics at Henry Schein Inc., a New York based healthcare company.

Michelle earned a bachelor’s degree in science from Penn State University, an International Business minor with Schiller International University of Paris, and an executive MBA from Michigan State University. She is also an Advisory Board Member of the Consortium Graduate Study in Management.

Tony Ortiz

Founder, Principal Investigator and Scientific Director at NRC Research Institute

Tony Ortiz

Founder, Principal Investigator and Scientific Director at NRC Research Institute

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Tony Ortiz

Founder, Principal Investigator and Scientific Director at NRC Research Institute

Brand Identity

Abstract Explorer

"Personalization is a culmination of strengths and weaknesses the individual has experienced in their lifetime. The individual develops coping skills in their lifetime to overcome challenges. These experiences are unique to everyone and these stories should be embraced."

What is he solving for?

Problems that are abstract in nature where there are no perceived limits, and any solution is a viable one.

Background

Dr. Tony Ortiz has 25 years of experience in pharmaceutical drug development and has worked on over 300 clinical trials in psychiatry, neurology, and rheumatology indications. Dr. Ortiz’s experience began at UCI Medical Center where he worked on brain imaging techniques and clinical trials on Developmental Stuttering, Schizophrenia, and Bipolar Disorder. Dr. Ortiz worked on Pre-Clinical studies at Allergan utilizing experimental molecules on various animal species. Dr. Ortiz has consulted with various global pharmaceutical companies, such as AstraZeneca, Novo Nordisk, and Eli Lilly, on their clinical research programs and regulatory filings.

Dr. Ortiz is Founder, Principal Investigator and Scientific Director at NRC Research Institute where he oversees the day-to-day clinical research operation, including a Phase I in-patient unit. NRC Research Institute has been involved in the FDA approval of various investigational products that are now available in the marketplace. Most of the psychiatric indications under study are: Attention-Deficit/Hyperactivity Disorder, Bipolar Disorder, Major Depressive Disorder and Schizophrenia.

Dr. Ortiz received his B.A. in Psychology with an emphasis in Cognitive Neuroscience from the University of California, Irvine (UCI). He received his Ph.D. in Clinical Psychology from the California School of Professional Psychology in Los Angeles with specific training in Neuropsychology, Forensic Psychology and Clinical Neuroscience.

Terrie Thomas

MD, Obstetrics & Gynecology Specialist, Woman’s Hospital

Terrie Thomas

MD, Obstetrics & Gynecology Specialist, Woman’s Hospital

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Terrie Thomas

MD, Obstetrics & Gynecology Specialist, Woman’s Hospital

Brand Identity

Quality Enabler

Tele-health is the embodiment of personalization. It is the actual personalization of the care delivery model that has revealed the limitations of that traditional standardized medical office visit. When I connect with my patient virtually, I am collecting more information about her living and working conditions than I ever could in a traditional office setting.

What is she solving for?

I enjoy ensuring access to quality medical care. I always expect and admire the pursuit of excellence in all realms from parenting or professionalism to the delivery of healthcare.

Background

Terrie Thomas is a board-certified Obstetrician/Gynecologist dedicated to maximizing patient outcomes and healthcare experiences. She believes that providing individualized, exceptional medical service is not only an obligation but also a privilege for every healthcare provider.

During her career, Terrie has worked tirelessly to ensure the highest quality of care in her community both through direct patient care and her service in various leadership roles locally and statewide. She currently serves as the Secretary of the Louisiana State Board of Medical Examiners, tasked with protecting the safety of Louisianans through the licensing and regulation of physicians and allied health professionals. Terrie has chaired various patient care committees including the Credentials Committee, responsible for ensuring the welfare of patients by establishing and upholding eligibility criteria for clinical privileges of the medical staff. She served as Chief of the Medical Staff for Woman’s Hospital, a national leader in women’s and infants’ healthcare, and guided the medical staff through the hospital’s transition to its current Briarwood campus.

Terrie has shared her expertise in clinical quality as a board member for Health Systems Improvement, which aligns Woman’s Hospital administration and medical staff members to meet quality metrics for patient care. She currently serves on the Board of Directors for Louisiana Healthcare Connections, aimed at improving outcomes for more than 450,000 insured members. In 2020, she was elected to the Board of Directors for Woman’s Hospital, one of only four hospitals in Louisiana to achieve Magnet certification, and was chosen as the Secretary of the Executive Committee.

Terrie’s commitment to maximizing the patient experience is also exemplified by her advocacy for numerous initiatives in clinical practice transformation. During her tenure as Chairperson of the Woman’s Medical Review Committee, Terrie led the hospital’s efforts to discontinue elective labor induction before 39 weeks, thereby decreasing cesarean section rates and newborn admissions to the NICU (Neonatal Intensive Care Unit). In her community, she was one of the first robotically trained physicians for minimally invasive surgery, which has decreased hospitalization stays, recovery time, and intraoperative blood loss for her patients.

Terrie has always enjoyed teaching and mentoring medical students and residents because she wants to engender a passion for clinical excellence in upcoming generations. Terrie is an Assistant Clinical Professor for both the LSU and Tulane OB/GYN Departments. She has expanded her educational role to include nurse practitioners and, most recently, physician assistant students.

Terrie is a community volunteer for various organizations. Her efforts include helping raise almost two hundred thousand dollars for the March of Dimes as Chairperson of the Signature Chefs’ Auction in support of reducing premature births in Louisiana. Terrie has also raised over five thousand dollars for the Big Buddy organization, which provides mentoring and free tutoring to at-risk youth.

Terrie achieved her undergraduate degree in microbiology at Louisiana State University where she was honored as a Top 25 Graduating Senior. She earned her medical degree and completed her residency in Obstetrics/Gynecology at the Louisiana State University Health Sciences Center. When she is not caring for patients, Terrie escapes the Louisiana heat by traveling to cold destinations with her two children and thoroughly enjoys cooking for family members and friends.

Dana Woods

CEO at American Association of Critical-Care Nurses (AACN)

Dana Woods

CEO at American Association of Critical-Care Nurses (AACN)

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Dana Woods

CEO at American Association of Critical-Care Nurses (AACN)

Brand Identity

Horizon Seeker

"Having the privilege of being among truly great nurses for so many years, I have seen their mastery of personalization and stand in awe of it. In a complex and chaotic healthcare system, in literally life and death situations, a great nurse can establish an intimate trusting relationship with a patient and their family at warp speed. They have a profound way of meeting us where we are and understanding what makes us unique."

What is she solving for?

Leadership Solutions: I enjoy preparing and facilitating groups to focus on issues that are not quickly or easily solved.

Background

As chief executive officer of the American Association of Critical-Care Nurses (AACN), Dana Woods partners with the organization’s boards of directors to provide leadership and strategic vision for AACN and AACN Certification Corporation. Woods has focused her career on translating innovative business approaches to advance the missions of nonprofit organizations. She leads a team of more than 190 staff who are dedicated to furthering AACN’s vital contribution to creating a healthcare system driven by the needs of patients and their families.

Before becoming CEO in 2014, Woods served as a member of AACN’s senior leadership group for over a decade, leading the teams accountable for strategic planning, marketing, communications, membership, certification, information technology and organizational effectiveness. She led strategy development and implementation for several signature initiatives, including the “AACN Standards for Establishing and Sustaining Healthy Work Environments” and the AACN Clinical Scene Investigator Academy. She also served as executive director and producer of NTI Super Sessions (plenary sessions) for AACN’s annual National Teaching Institute & Critical Care Exposition.

In addition to leading the extensive market research efforts for the association, Woods served as co-investigator and co-author of three collaborative national studies examining nurses’ perceptions of the health of their work environment. She served as co-investigator for two national studies on how health professionals’ communication skills influence patient safety. Woods also co-authored a landmark AACN white paper on certification.

Woods holds an undergraduate degree in economics from Tufts University and a master’s degree in business administration from University of Southern California’s Marshall School of Business.

Ed Kim

Physician-in-Chief, City of Hope Orange County and Vice Physician-in-Chief, City of Hope National Medical Center

Ed Kim

Physician-in-Chief, City of Hope Orange County and Vice Physician-in-Chief, City of Hope National Medical Center

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Ed Kim

Physician-in-Chief, City of Hope Orange County and Vice Physician-in-Chief, City of Hope National Medical Center

Brand Identity

Simplistically Impactful

“We have an obligation to re-examine how we deliver care to our patients to meet their personal needs and to conduct research that is inclusive of all populations. For too long, cancer studies have followed rigid eligibility requirements that overlook real-world cancer patients’ diversity, leaving many needlessly shut out. Clinical trials must be inclusive and representative of our populations and we must continually innovate to meet the unique needs of all of our patients in all the communities we serve. The next level of personalized care is the future of medicine.”

What is he solving for?

Simple, out of the box. When people tell me I cannot solve a problem, I enjoy those problems the most. (I don’t address these necessarily as “problems,” but more as an approach to strategize solutions.)

Background

Edward S. Kim, M.D., M.B.A., is physician-in-chief at City of Hope, Orange County. Dr. Kim joins City of Hope in fulfilling its promise of enhanced local access to cancer breakthroughs by leading its esteemed team of clinicians in Orange County.

A U.S. News & World Report "Top Doctor" and clinician world-renowned for his immense oncology experience, Dr. Kim is poised to drive innovation in cancer care and delivery, developing paradigms for translating research into clinical practice and introducing new therapies for the Orange County clinical network and planned Irvine campus.

Backed by a distinguished history of pioneering cancer research, Dr. Kim is among the country's foremost experts in molecular prognostication — which advances cancer detection and personalized therapies — for lung, head and neck cancers. He's served as a principal/co-principal investigator on numerous studies and protocols and authored/co-authored more than 200 published articles, book chapters and reviews in top-tier journals, such as The Lancet, The Lancet Oncology, Journal of Clinical Oncology, Cancer Discovery, Cancer, Nature Medicine, and Cancer Prevention Research.

Before joining City of Hope, Dr. Kim was chair of Solid Tumor Oncology and Investigational Therapeutics, the Donald S. Kim Distinguished Chair for Cancer Research and medical director of the Clinical Trials Office at Levine Cancer Institute, Atrium Health, in Charlotte, North Carolina, and professor of medicine at University of North Carolina, Chapel Hill. He's held many leadership roles, such as tenured associate professor in the Department of Thoracic/Head and Neck Medical Oncology at University of Texas MD Anderson Cancer Center. Dr. Kim recently completed his Master of Business Administration at University of North Carolina Kenan-Flagler Business School.

Dr. Kim's goals for City of Hope are to promote strategic and team-oriented translational research and patient advocacy for greater accessibility and equitability in cancer care.

Degrees

M.B.A., University of North Carolina Kenan-Flagler School of Business, Chapel Hill, NC

M.D. and Honors Program in Medical Education, Northwestern University, Chicago, IL

B.S., Northwestern University, Evanston, IL

Fellowship

Medical Oncology Fellowship, The University of Texas MD Anderson Cancer Center, Houston, TX

Clinical fellowship, Baylor College of Medicine, Houston, TX

See all consortium members for Healthcare

Corporate

We’re a society with more mass variance among people than ever before, yet corporate strategies of the past thrived on standardizing those variations – making them invisible for the sake of efficiency. We need people contributing at their fullest capacity.

“I give a lot of credit to the Gen Zs, in terms of how they view the world. They’re paving the way for all of us to respect, to tolerate, to accept people as they are.” Gisel Ruiz, Former EVP at Wal-Mart, Independent Director of Vital Farms

Consortium Members for Corporate () :

Jim Bastian

Partner at Shulman Bastian, Friedman & Bui LLP

Jim Bastian

Partner at Shulman Bastian, Friedman & Bui LLP

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Jim Bastian

Partner at Shulman Bastian, Friedman & Bui LLP

Brand Identity

Inquisitive Explorer

"Never before in human history has the individual had so much influence. Advances in technology, the proliferation of social media outlets and market forces have provided every one of us with a platform to not only get what we want but to effect change. This dynamic presents institutions with the opportunity to not just adapt but to thrive."

What is he solving for?

I often arrive at solutions that do not appear at first and are somewhat outside the box. The problems I usually encounter are not common or easy and require this type of approach. I enjoy tackling difficult problems that involve many moving parts, many parties and conflicting objectives.

Background

James C. Bastian, Jr. is a partner resident in the Irvine and Riverside offices. Mr. Bastian heads the Firm’s Bankruptcy and Reorganization Practice Areas and serves as the Firm’s Director of Marketing. Mr. Bastian joined the Firm in 1995 after serving as a judicial law clerk for one year to the Honorable Kathleen Thompson, United States Bankruptcy Judge for the Central District of California. Mr. Bastian received a B.A. in Political Science from UCLA in 1991 and his J.D. from Southwestern University School of Law in 1994.

Mr. Bastian also has extensive experience representing trustees, estate representatives and defendants in avoidance actions which arise in bankruptcy proceedings. Mr. Bastian has represented parties in hundreds of these matters, the overwhelming number of which settled before trial. Mr. Bastian also devotes a large part of his practice to out of court workouts and restructurings, helping dozens of companies and individuals avoid bankruptcy. Mr. Bastian has developed a niche practice of representing construction companies and their principals who are involved in public construction projects and are in financial distress.

Mr. Bastian has built a reputation as a consensus builder and analytical mediator who can break down each party’s position on a given issue and provide an honest assessment of each party’s strengths and weaknesses to drive them to a successful resolution and avoid costly litigation.

Mr. Bastian is a member of the American Bankruptcy Institute and the Orange County Bar Association Commercial Law and Bankruptcy Section.

Mr. Bastian has long been committed to community service dating back to when he received the Chancellor’s Service Award while an undergraduate at UCLA. Currently, he is the Golf Committee Chair and a member of the Board of Directors of the Mission Hospital Foundation, chairman of the Board of Directors of Lion's Heart, a national youth volunteer organization, a member of his local Rotary Club where he served as President in 2007 – 2008, is past President of the Bell Tower Foundation, and has served as a youth sports coach for over twenty five years. Mr. Bastian is also active in helping to raise money for numerous charitable organizations, including the American Heart Association, Education for the Children, Pediatric Cancer Research Foundation, The Public Law Center and other organizations.

Dalana Brand

VP People Experience and Head of Diversity & Inclusion, Twitter

Dalana Brand

VP People Experience and Head of Diversity & Inclusion, Twitter

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Dalana Brand

VP People Experience and Head of Diversity & Inclusion, Twitter

Brand Identity

Equality Enabler

This isn't rocket science. It comes down to doing the right things. We just need to try to be empathetic to what the needs are and to be creative to find a solution for them in real time - operating together, but meeting the individual needs of our workforce.

What is she solving for?

I enjoy solving problems that will result in greater equity and equality for others -- that’s my passion. I challenge myself and others to go beyond the problem of the moment and look to solutions that will create a better situation not just for themselves but for others as well

Background

Dalana Brand is a seasoned human capital executive with significant global leadership experience in various industries, Dalana has established a career profile that includes both corporate finance and human resources. This dual background allows her to uniquely add value to any organization as she can leverage the link between people and the business. Dalana Brand has worked at some of the world’s foremost Fortune 500 companies where she led global teams to design and develop innovative people programs that equitably engage employees, create a fair and inclusive culture, and help advance the business strategy of the company. Dalana is currently VP People Experience and Head of Diversity & Inclusion at Twitter, Inc.

Dalana’s most important work is serving as a fierce equality advocate. She is a frequent industry contributor and speaker on the topics of equality, gender pay equity, diversity and inclusion, and other human resources topics.

Firmly believing in “lifting others while climbing,” Dalana is always involved within her community and supports several non-profit organizations. She is currently a board member for Enterprise for Youth and also served as an Ambassador in the inaugural cohort of the United States of Women where she worked within the community to convene and amplify voices in the movement for full gender equality.

Gustavo Canton

Analytics Leader People, E2E Supply Chain and Operations at Starbucks

Gustavo Canton

Analytics Leader People, E2E Supply Chain and Operations at Starbucks

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Gustavo Canton

Analytics Leader People, E2E Supply Chain and Operations at Starbucks

Brand Identity

Analytics Advocate

"The way we are looking at talent today is dramatically different from how we looked at talent in the past. Organizations are trying to standardize and program people to do things in a way that is meant for a machine to do. And they are not allowing people to use their decision-making as an individual to make the best decision or influence the outcome for your company."

What is he solving for?

I consistently deliver analytics solutions that allow leaders to make better decisions for their companies/communities. The problems that I enjoy solving the most is helping society evolve so that we can maximize human potential. If I could pick an area where I have a personal passion is well-being. My believe is that if we are able to create a society where we solve for healthy mind and body first, we can figure out how to solve for other key challenges.

Background

Gustavo is the VP of People Analytics at Schneider Electric and he is a very active champion of the analytics community in the industry. He is responsible for all employee analytics related activities to support talent and the implication on business performance. Some of his current responsibilities are to manage a 25+ global analytics team, set the strategy for analytics infrastructure, provides advance analytics support across the entire employee life cycle in collaboration with other areas.

Prior to that, Gustavo worked for Walmart, Inc in several different analytics functions. From 2012 to 2017, he worked in the People Analytics team leading analytics, test & learn, research and strategy. Before Gustavo joined HR, from 2005 to 2012, he worked in different Marketing Analytics and Strategy teams supporting customer insights, advanced analytics and providing strategic analytics support.

Gustavo was born in Panama City; Panamá, where he obtained his degree in Mechanical-Industrial Engineer. He has a combined 12+ years of Research and Analytics experience across different industries.

Hobbies:

During his free time, he enjoys listening to podcasts and working out (yoga, cycling, etc).

Fred Diaz

Former Chairman & CEO at Mitsubishi Motors North America

Fred Diaz

Former Chairman & CEO at Mitsubishi Motors North America

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Fred Diaz

Former Chairman & CEO at Mitsubishi Motors North America

Brand Identity

Integrity Mobilizer

"Inclusive leadership and the ability to constructively interrupt while listening for diversity of thought are keys to being a confident, vulnerable and authentic leader.  Transparently sharing your vulnerabilities gives people permission to share their vulnerabilities so that together you can build a world class professional team.  The same can be said about your personal life and relationships."

What is he solving for?

Leadership solutions are what I believe I am best at delivering. I thoroughly enjoy helping people solve problems where leadership and collaboration guidance is the key to success.

Background

Fred M. Diaz is an Independent Director of SiteOne Landscape Supply Inc. From April 2018 to March 2020, Mr. Diaz served as President and Chief Executive Officer and Chairman of the Board for Mitsubishi Motors North America, Inc.  He previously served in executive roles at Nissan, most recently as Division Vice President and General Manager, North America, Trucks and Commercial Vehicles, of Nissan North America, Inc. Prior to that, Mr. Diaz served as Senior Vice President, Sales, Marketing and Operations, of Nissan USA.  Before joining Nissan in 2013, Mr. Diaz spent 24 years at Chrysler Corporation, where he held a number of executive roles, including President and Chief Executive Officer of Chrysler’s Ram Truck brand and President and Chief Executive Officer, Chrysler de Mexico and Latin America.  Fred has two sons and has been married to his bride of 30 years whom he met in church at the age of 14 while growing up in San Antonio, TX. They currently reside in the greater Nashville metropolitan area.

Walter Fawcett

Senior Director, IT Infrastructure and Strategy

Walter Fawcett

Senior Director, IT Infrastructure and Strategy

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Walter Fawcett

Senior Director, IT Infrastructure and Strategy

Brand Identity

Connection Ignitor

The beauty of the world is in its diversity. I find that the happiest and most successful people are the ones that can recognize the positive, accept the negative and love the whole.

What is he solving for?

I am a collector and connector of disconnected dots (people and ideas). I have the ability to see situations from many perspectives at the same time which enables me to see connections and patterns that most don't see. I most enjoy solving problems where all stakeholders benefit (i.e. win/win as opposed to win/lose outcomes)

Background

Walter is a Director of Strategic Engagements for Arbela Technologies, a Microsoft Inner Circle Partner, where he leads enterprise level digital transformation initiatives. In this role, Walter works with senior executives to align strategic business objectives with the design, execution and adoption of technology-based initiatives.

Additionally, Walter is the Chief Technology Officer and co-founder of BoomerBaby Insurance Services, an insurance brokerage focused on Medicare solutions for employers and their employees that are 65 and older.

Prior to these two current initiatives, Walter was the founder of Fawcett Technology Advisors, a technology consulting firm that provided a range of services including fractional CIO services, application design, network engineering and business application implementation. Fawcett Technology Advisors was acquired by Arbela Technologies in 2019.

Walter is a graduate of the Walter A. Haas Business School at University of California at Berkeley. He has lived in Orange County, California for over 30 years. He has three daughters and his wife, Joy Fawcett, is a two-time Olympic Gold Medalist in soccer. Walter has served on a number of non-profit boards including Saddleback United Soccer Club (which he and his wife founded), South Slammers Soccer Club, Association for Corporate Growth and the Friends of San Clemente. Additionally, Walter is an advisor for the Fauna Foundation and The Pure Game.

James FitzPatrick

Managing Director at UPS

James FitzPatrick

Managing Director at UPS

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James FitzPatrick

Managing Director at UPS

Brand Identity

Momentum Accelerator

“Stand tall, be who you are, remember your purpose and those who matter will embrace you.”

What is he solving for?

I love to solve business related problems that focus on me mentoring another to find clear interests that will match up to compelling solutions that results in measurable outcomes.

Background

James FitzPatrick is a Managing Director whose team of world-class professional’s work with SMB owners and Enterprise executives to drive their company’s growth. Jim manages, coaches and mentors’ managers in customer solutions, marketing, sales, along with operations and engineering professionals that provide complex, state-of-the-art technology and process driven, supply-chain solutions to SMB’s and to very large Enterprise companies throughout a wide range of industries. My core expertise as Managing Director is two-fold; Identifying clients’ interests and needs, building, presenting and negotiating multimillion-dollar agreements that position revenue generation solutions that execute on effective implementation strategies while cultivating long-lasting relationships and focusing a large part of me time on training, developing and mentoring the future leaders of the organization.

I hold an MBA from Townsend School of Business and BS in Communications from Adelphi University in Garden City, NY.

Jim is the proud Father of five awesome Children and lives on the south shore of Long Island, NY.

Megan Fritz

Customer Vice President at General Mills

Megan Fritz

Customer Vice President at General Mills

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Megan Fritz

Customer Vice President at General Mills

Brand Identity

Truth Seeker

"I wish I was 23 again, because I had a lot of fresh thoughts. Most of them were too much for a Fortune 500 company, and I spent 19 years trying to cull it down. You don’t spend 19 years at a large company being successful without a high level of assimilation. I discovered that I really wish I had my 23-year-old self, and now it’s really hard to find."

What is she solving for?

I enjoy fixing complex problems by finding out the truth, and leading meaningful change that solves the problem. I am most consistent when truth seeking is what unlocks the insights and path forward.

Background

Megan is a first generation, Chinese American woman born and raised in Arizona. She graduated from Arizona State University with a B.S. in Marketing, and joined General Mills soon thereafter where she has built a nearly 20 year career in Sales, business planning, strategy and trade planning, and trade marketing. Her journey has taken her and her family across the United States through half a dozen relocations, spanning a wide breadth of customers and brands, and increasing levels of responsibility, and leadership. She is currently a Customer Vice President for Target, and her favorite General Mills product is Cinnamon Toast Crunch cereal. After nearly 20 years, she still has to explain to her parents that she does not go door to door to each grocery store to sell Cheerios.

She calls Minneapolis home, along with her husband, John, their 2 daughters, Amelia and Alice, and their dog Koda. She’s on a mission to be a strong female role model for her children, and leverage what she uniquely solves for both at home and at work. She is constantly reminded and humbled at how challenging parenting is, and how its many lessons can be used and applied in the workplace

Megan is a truth seeker and truth teller, moves with a generous spirit, and is most satisfied when serving the team she leads, and the mission of the organization she belongs to. She strives to create a culture of inclusivity by bringing her authentic self to create space for others to do the same. At times, she forgets to make space for herself in her leadership story, and is trying to be more intentional about how she expends energy and time to maximize her impact. She loves to love life, enjoys a good story, and connecting in a meaningful way with others.

Brian Garish

President at Banfield Pet Hospital

Brian Garish

President at Banfield Pet Hospital

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Brian Garish

President at Banfield Pet Hospital

Brand Identity

Significance Seeker

"Strategy without empathy is a wasted idea. And specifically, with the shifting demographics in this country, and what people are expecting from leaders, they want to be seen, they want to be known, but also they're looking for authenticity, transparency, and compassionate leadership. When leaders take the time to get to know their people, that is powerful."

What is he solving for?

Empathy, Impatience and Impact. I am most energized when I'm listening and connecting with people to ensure their voices are being heard. I am a true believer that no matter your position, you control culture and that strategy doesn’t work without empathy. As such, I focus on solving problems by giving authority to others so those around me are empowered to grow and develop.

Background

As president of Banfield Pet Hospital, Brian Garish oversees the largest veterinary practice in the United States, including more than 1,000 hospitals and 18,000 associates.

Under his leadership, Banfield has pioneered associate-centered programs that include expanding available mental health resources, piloting a program that helps relieve veterinarians’ student debt burdens, and creating a culture of inclusion that empowers associates to influence company strategy and growth. He has achieved a practice-wide all-time low turnover rate for veterinarians and the support staff – quite a feat in today’s highly competitive race for veterinary talent.

Garish started working as a 16-year-old sweeping floors, stocking shelves, cashiering and unloading trucks, then advanced through management roles at Walgreens and senior leadership roles at CVS Health before joining Banfield in 2015 as chief operating officer.

That blend of experience with healthcare for both people and pets is why today one of his big goals is to advance human health through pet health. He eagerly shares his bold ideas and thought leadership in the following areas of expertise:

  • The intersection of pet health, human health and societal wellbeing
  • Strategic and operational excellence
  • Leadership and human capital
  • Change management

As a leader who connects more with Gen X, but is close enough in age with many Millennials, he is uniquely positioned as the president of Banfield who oversees an organization with a workforce that is nearly two-thirds Millennial and Gen Z. This also gives Garish a unique perspective on how to help leaders prepare their organizations for the demographic shifts underway. Believing these demographic shifts will change everything about how business runs – including how work gets done, which business models will succeed, what products and services people will want, and more – Garish feels an urgency and passion for helping leaders create cultures of inclusion that will fuel growth.

Kristin Gwinner

EVP, Chief Human Resources Officer at Chico's FAS, Inc.

Kristin Gwinner

EVP, Chief Human Resources Officer at Chico's FAS, Inc.

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Kristin Gwinner

EVP, Chief Human Resources Officer at Chico's FAS, Inc.

Brand Identity

Harmonious Solver

"As a leader in an organization that has thousands of associates in just as many locations, I am laser focused with clarity – that cultivating a culture of personalization is key. It is my responsibility and privilege to lead this strategy. I love the challenge of really getting to know people – to find out what they solve for and then connecting people together, so they can solve for each other’s needs."

What is she solving for?

I bring harmony to people, cultures and chaos. Inspiration comes with simplifying the complex and connecting, disconnecting parts of a strategy that yield optimal outcomes. My leadership is focused on being consistently authentic, mindful of others and connecting the dots – whether I am directly responsible for them or not. My solve is to help the organization and its people to get to the end game with speed, focus and agility that stimulates an environment of belonging where people feel respected.

Background

Kristin is the Executive Vice President and Chief Human Resources Officer for Chico's FAS, Inc., an omni-channel retailer of brands including Chico's, White House Black Market and Soma. These brands are all specialty retailers of private label women’s apparel, accessories, and related products. They have 1,400 stores in the United States and Canada, and franchise in Mexico.

Kristin joined Chico’s FAS in December 2012 as Vice President, Human Resources. She was promoted to Senior Vice President in 2016. In 2019, she was promoted to Executive Vice President and Chief Human Resources Officer. Kristin leads Human Resources, Talent Analytics, Inclusion & Diversity, Charitable Giving, Corporate Communications, Public Relations, Campus Services and Facilities. Leading these various teams under HR aligns the areas of the associate experience and culture together from recruitment to retirement, and the moments in between. This also includes the physical campus and its services, and storytelling venues (internal and external), which wrap the associate journey and experience together. Kristin is committed to cultivating a culture where associates can be celebrated for their individuality and unique perspectives as they enjoy a career in which they can work, learn, and grow.

Prior to joining Chico’s FAS, Kristin served as Head of Human Resources for Pacific Sunwear, a specialty retailer based in Anaheim, California. She also held several positions of increasing scope and responsibility for T-Mobile Wireless in Bellevue, Washington, where she worked through several mergers and acquisitions in the telecommunications industry. Kristin holds a Master’s in Human Resources Management from Troy State University, a Bachelor’s in Business Management from Florida State University, and is SPHR certified.

Kristin currently serves on both the Diversity and Inclusion Leadership Advisory Committee and the Human Resources Council for RILA (Retail Industry Leaders Association).

Kristin enjoys volunteering at the Gulf Coast Animal Shelter and participating in Women’s Build for Habitat for Humanity.

Dianne Harrison

President Emerita at Cal State Northridge University

Dianne Harrison

President Emerita at Cal State Northridge University

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Dianne Harrison

President Emerita at Cal State Northridge University

Brand Identity

Difference Maker

Requested

What is she solving for?

I am an agent for positive change. I strive to encourage and lead others to be well informed and engaged citizens. Knowing I can make a difference and make people think is deeply satisfying

Background

Dr. Dianne F. Harrison is President Emerita of California State University, Northridge, where she served as president from June 2012 to January 2021. Prior to her appointment, she served as president of California State University, Monterey Bay since 2006 and for nearly 30 years worked at Florida State University, where she began as a faculty member and served in various administrative leadership roles, including vice president for academic quality and external programs. President Harrison is known for her commitment to students, academic excellence, strategic leadership, and for building strong partnerships with public and private organizations. She holds a Ph.D. in social work from Washington University in St. Louis and a master’s of social work and a bachelor’s in American Studies, both from the University of Alabama. Her academic and research areas of expertise include HIV prevention among women and minority populations and higher education issues related to university leadership.

Dr. Harrison currently serves on the board of the American Council on Education (ACE) and Second Nature, and was vice chair of the board of the Coalition of Urban Serving Universities (USU). She served two full 4-year terms as former California Governor Jerry’s Brown appointee on the Western Interstate Commission for Higher Education, having been initially appointed in 2011 and serving in 2014 as chair of the Commission. As an active civic leader, she served until recently on the boards of directors for the Los Angeles Area Chamber of Commerce, the Valley Economic Alliance and Valley Presbyterian Hospital. She also was a member of the Los Angeles Coalition for the Economy and Jobs and served on the Advisory Council of BizFed and, for 2019–20, and as chair of the Los Angeles County Economic Development Corporation (LAEDC) Board. In May 2020, she was invited to serve on the City of Los Angeles Workgroup on Higher Education, a subgroup of the Education Workgroup, charged with providing policy recommendations for the re-opening and recovery of Los Angeles, post COVID-19. Active with the NCAA, she serves on the NCAA Division I Committee on Academics and the NCAA Board of Governors' Committee to Promote Cultural Diversity and Equity.

Eric Llopis

Former Chief Strategy Officer at Aramark

Eric Llopis

Former Chief Strategy Officer at Aramark

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Eric Llopis

Former Chief Strategy Officer at Aramark

Brand Identity

Change Catalyst

"Personalization represents the acknowledgment of an individual’s worth and distinct skills, and most importantly the willingness of an organization to incorporate their contributions towards success. Personalization clearly benefits organizations, yet it also facilitates the individual’s journey towards self actualization."

What is he solving for?

Complex business challenges, developing corporate strategy, driving strategic transformations and delivering value.

Background

Eric Llopis recently left Aramark after +6 years as SVP, Chief Strategy Officer and National Retail Brands. He oversaw all strategic and operational transformations and managed a portfolio of +$1B in retail franchisee relationships. Previously, Mr. Llopis was SVP, Chief Strategy Officer at Pepsi Beverages Company from 2008 to November 2011, and remained on retainer with the company until October 2012. He previously served as Director of Competitive Strategy at MillerCoors. Before joining Miller in 2005, Mr. Llopis co-founded Auctive, a management consulting firm where he specializing in portfolio growth strategies, distribution, channel development and international expansion. He also spent eight years with Dove Consulting, where he advised PepsiCo, Nestle, Kraft and others. Eric earned a Bachelor of Arts degree from the University of California, Los Angeles and a Master of Management degree from the Kellogg School at Northwestern University. Mr. Llopis has on-the-ground workexperience in more than 40 countries. He is a native Spanish speaker and has extensive corporate board experience.

Stephanie Lloyd

Founder and President of Toggle® and Head of New Ventures at Farmers Insurance

Stephanie Lloyd

Founder and President of Toggle® and Head of New Ventures at Farmers Insurance

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Stephanie Lloyd

Founder and President of Toggle® and Head of New Ventures at Farmers Insurance

Brand Identity

Ambiguity Solver

Consumers have been demanding change and we've seen it in other industries. As an insurance professional, we've been insulated and leaning on regulation and compliance as reasons not to change and not to dip our toe into the age of personalization. So we had embarked on our own transformation, but transformation for a 90 year company is hard and it's a long, but consumer changes are not slowing down, they're accelerating.

What is she solving for?

I am always looking to make the complex, simple and to find ways to empower others. The more challenging, more ambiguous the problem, the more energized I am to tackle it.

Background

Stephanie Lloyd is Founder and President of Toggle® and Head of New Ventures for Farmers Insurance®. She and her team are disrupting the insurance space from within and creating unique products for digitally-powered, modern consumers.

Toggle debuted in late 2018 with a fresh take on renters insurance – portable, customizable, and with optional add-ons like Pet Parent™ and Side Hustle® coverage. And they’re just getting started.

Prior to founding Toggle, Stephanie served as Farmers® Personal Lines Chief Underwriting Officer, where she developed practical solutions to help improve profitability, quality and efficiency. Before her time in Underwriting, she spent ten years in Personal Lines Product Management and in Agency Distribution.

Digital Insurance honored Stephanie with the 2019 Women in Insurance Leadership award which recognizes excellence across technology and business. She was also a finalist for the 2019 Future is Female award by AdWeek.

Marv Martinez

Regional Vice President, Dick's Sporting Goods

Marv Martinez

Regional Vice President, Dick's Sporting Goods

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Marv Martinez

Regional Vice President, Dick's Sporting Goods

Brand Identity

Experiential Architect

Interacting and working with people who come from different experiences, backgrounds and places allows us to reach a broader spectrum of ideas, thoughts and solutions. By creating a wider lens, we formulate ideas, thoughts and solutions that are more inclusive.

What is he solving for?

I find solutions that enable our teams to be more productive and efficient in their day to day routines. I enjoy creating the solutions that enable us to be more financially responsible in our operations.

Background

I am originally from Havana, Cuba. My family and I fled to the United States in 1980 when I was eight-years-old. After moving to the United States, I was raised in Reno, Nevada. As a youngster, I was heavily involved in multiple sports and played football at the college level.

Throughout my career, I reached high level executive positions at a very young age. I have led organizations in diverse areas in the United States including Hawaii and Guam. For the last nine years, I have been working for Dick’s Sporting Goods as the Regional Vice President for the West Region.

I have been married to my wife, Melodia, for 25 years and have two boys. My son, Jake, is currently enrolled at the University of Hawaii, Manoa. My younger son, Nathan, is a junior in high school and is committed to play baseball at the University of Nevada, Reno.

Eric Miller

Vice President, Global Talent Acquisition & Operations at ViacomCBS

Eric Miller

Vice President, Global Talent Acquisition & Operations at ViacomCBS

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Eric Miller

Vice President, Global Talent Acquisition & Operations at ViacomCBS

Brand Identity

Relatability Enabler

“Meet people where they are and keep the experience effortless and sticky.”

What is he solving for?

Erics believes that process and technology should be effortless in use and very sticky. "We need to solve problems in ways that make sense to people and that they not only see the immediate value, but value in doing long-term."

Background

Eric has spent the last 25 years riding through the waves of change in our global corporate environment exclusively in the HR space. From starting as a consultant for HR Technology infrastructure to implementing full-scale performance management programs and plenty in between – Eric is a person who belongs working with people. Whether we call that Human Resources, People Practices or The Employee Experience, Eric thrives on helping drive and enable change through well thought out programs. Eric has a simple philosophy that he brings to every engagement: “Meet people where they are and keep the experience effortless and sticky.” Everything that needs to get accomplished through process and technology should feel like an experience that each person buys into and they feel it resonate and mean something special to them.

Nik Modi

Managing Director at RBC Capital Markets

Nik Modi

Managing Director at RBC Capital Markets

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Nik Modi

Managing Director at RBC Capital Markets

Brand Identity

Lateral Thinker

"The future is here. I can’t stress this enough. If your organization is not prepared for personalization today, think about what the state of your organization will be five years from now. It’s time to start making some near-term sacrifices to make sure you’re prepared for the future."

What is he solving for?

Problems where small details can provide the solution.

Background

Nik Modi is a Managing Director at RBC Capital Markets, where he has responsibility for coverage of Beverage, Household Personal Care and Tobacco industries. The companies under Nik's coverage total over $1 trillion in combined market value.

Nik has consistently been ranked as one of the top analysts across the consumer space by Institutional Investor's All Star Analyst Survey. He has also been top rated across various analyst polls, including the Wall Street Journal, Fortune and Forbes.

Tiffany Monroe

Chief People Officer at H&R Block

Tiffany Monroe

Chief People Officer at H&R Block

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Tiffany Monroe

Chief People Officer at H&R Block

Brand Identity

Opposition Neutralizer

The legacy ways that we looked at things they can really crush the individual spirit - you have to let people be who they are. I always find that even on oppositions, there's good stuff. And so if you can take a little of this and a little of that and create a better path forward,

What is she solving for?

I like to problem solve where there are strong opposing points of view. I find you can usually take pieces from both sides to craft a better solution. I am often the connector between people, ideas, and actions.

Background

Tiffany Scalzitti Monroe became the Chief People Officer for H&R Block on March 5, 2018, reporting directly to President & CEO Jeff Jones. In this role, she leads H&R Block’s people strategies, including organizational and performance management, talent development, and ensuring the workforce has both the people and organizational capabilities to enable and ultimately deliver company strategy. She works closely with the president and CEO and other senior leaders across the company on programs and initiatives to attract, develop and retain a world-class full-time and seasonal workforce of nearly 90,000.

Monroe has almost two decades of human resources experience. Most recently, at U.S. Foods, headquartered near Chicago in Rosemont, Ill., she served as the chief human resources officer from 2015-17. While there, she focused strongly on talent and culture development, including instituting a formal talent assessment process, formal development programs, and redesigning the company’s incentive programs to better attract and retain great talent.

Prior to her position at U.S. Foods, Monroe was employed at Target Corporation from 2001-15. She served as senior vice president for human resources at Target Canada from 2011-15. Among her achievements, she developed a comprehensive total compensation offering, implemented an innovative program focused on enhanced talent development, and maintained high employee engagement and retention levels by ensuring a positive team culture and working environment. Other key positions held at Target included Vice President of Human Resources from 2010-11 and Director of Human Resources from 2006-10.

Monroe holds a bachelor of arts degree from Indiana University and a juris doctor degree from Pepperdine University School of Law.

Nick Morgan

President at Public Words

Nick Morgan

President at Public Words

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Nick Morgan

President at Public Words

Brand Identity

Distinction Creator

"Most people find change uncomfortable, disruptive, and alarming. We avoid change when we can. When we can’t, we tell a story to help ourselves – and the people around us – cope with that change: Chapter One is all about bewilderment. Chapter Two is about exploration. In Chapter three, we meet a mentor. Chapter Four witnesses the combination of the insights of the mentor with the newly developed expertise of the hero. Chapter Five is all about mastery."

What is he solving for?

I love helping people tell their stories in ways that capture the attention of the world. We are all awash in information, and so our stories have to be compelling to be heard.

Background

Dr. Nick Morgan is one of America’s top communication speakers, theorists and coaches. A passionate teacher, he is committed to helping people find clarity in their thinking and ideas – and then delivering them with panache. He has been commissioned by Fortune 50 companies to write for many CEOs and presidents. He has coached people to give Congressional testimony, to appear in the media, and to deliver unforgettable TED talks. He has worked widely with political and educational leaders. And he has himself spoken, led conferences, and moderated panels at venues around the world. During the last election cycle, he provided expert commentary on the presidential debates for CNN.

Nick’s methods, which are well-known for challenging conventional thinking, have been published worldwide. His acclaimed book on public speaking, Working the Room: How to Move People to Action through Audience-Centered Speaking, was published by Harvard in 2003 and reprinted in paperback in 2005 as Give Your Speech, Change the World: How to Move Your Audience to Action. His book on authentic communications, Trust Me, was published by Jossey-Bass in January 2009. His book on communications and brain science, Power Cues: The Subtle Science of Leading Groups, Persuading Others, and Maximizing Your Personal Impact, was published by Harvard in May 2014. His latest book is Can You Hear Me?, on the perils of virtual communication, published by Harvard in 2018.

Nick served as editor of the Harvard Management Communication Letter from 1998 – 2003. He has written hundreds of articles for local and national publications, and appears frequently on radio and TV. Nick is a former Fellow at the Center for Public Leadership at Harvard’s Kennedy School of Government.

After earning his PhD. in literature and rhetoric, Nick spent a number of years teaching Shakespeare and Public Speaking at the University of Virginia, Lehigh University, and Princeton University. He first started writing speeches for Virginia Governor Charles S. Robb and went on to found his own communications consulting organization, Public Words, in 1997.

Nick attributes his success to his honest and direct approach that challenges even the most confident orators to rethink how they communicate.

Stephenie Neuvrith

Global Vice President, People & Organization at Mars Veterinary Health

Stephenie Neuvrith

Global Vice President, People & Organization at Mars Veterinary Health

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Stephenie Neuvrith

Global Vice President, People & Organization at Mars Veterinary Health

Brand Identity

Strategic Solver

"Each person has a different set of things that makes them who they are, but it's about the combination of hearing what it is that each individual needs. We can do so much more to not just walk on by when somebody says they're fine, but to really push a little bit harder, and to try to seek to truly understand."

What is she solving for?

I enjoy solving large strategic problems that stretch the boundaries of what could be possible by amplifying solutions through collaboration. I best solve people and organization problems and tend to spend a lot of time asking what would transform our industry, who are the key stakeholders who would want to collaborate to solve this problem and what would it take to truly game change for our organization or industry.

Background

Senior Vice President, People & Organization Stephanie Neuvirth is responsible for the leadership, vision and strategic planning for all People and Organization (P&O), including Associate Relations, Human Resource Systems, Recruiting, Compensation, Benefits, and Talent and Learning. Prior to joining Banfield, Stephanie held HR leadership roles with City of Hope, Mars Food, Mars Petcare, the Walt Disney Company and Advantage Sales and Marketing. She is a graduate of the University of Denver and holds a master's in business administration from U.S. International University. Stephanie and her husband have two daughters and a Beagle named Lucy.

Jeff Pilof

Senior Vice President, Supply Chain, CVS Health

Jeff Pilof

Senior Vice President, Supply Chain, CVS Health

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Jeff Pilof

Senior Vice President, Supply Chain, CVS Health

Brand Identity

Pathfinder

I think standardization lost the battle. What I'm interested to see going forward, right. Is the question is, is the battle over, or was that just round one, two or three of a 15 round fight? I would say the battle's not over, but I think there's enough evidence to suggest we're probably not going to go back to the way it was.

What is he solving for?

With a brand of Pathfinder, my enduring idea is "end in mind" achieved through the belief that there is always a better way. Curiosity breeds ideas, practicality, usually from "inside the box" drives innovative solutions (evolution).

Background

Jeff Pilof is the Senior Vice President of Supply Chain for the retail division of CVS Health. In this capacity, he has responsibility for supply chain and product flow strategy, inventory management, distribution operations, and transportation in support of more than 9,800 stores, e-commerce, and long-term care pharmacy delivery. Prior to CVS Health, he spent more than 20 years in various supply chain leadership roles with Macy’s, Abercrombie & Fitch, PPG Industries, and Nabisco. He is a proud alumnus of Penn State University with a B.S. and M.S. in Business Logistics.

Shawntee Reed

Head of Inclusion and Diversity at Square

Shawntee Reed

Head of Inclusion and Diversity at Square

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Shawntee Reed

Head of Inclusion and Diversity at Square

Brand Identity

Achievement Enabler

The age of personalization demands human-centered solutions that focus on breaking barriers to employment opportunities and creating equitable educational experiences.

What is she solving for?

The problems Shawntee enjoys solving the most are focused on learning solutions that support individuals ability in personal and professional growth. Her personal mantra is empowering individuals to move beyond their current state, and inspire change in thinking and ones mindset towards personal achievement.

Background

Shawntee is Head of Inclusion and Diversity at Square. In this role, Shawntee oversees a team focused on designing I&D resources and implementing solutions, and systems of ownership and accountability that build an environment where employees feel supported and represented.

An accomplished executive, change agent, and educator, Shawntee’s progressive organizational development and leadership experience spans corporate banking and retail, higher and primary education, financial services, and retail. Prior to Square, she was a Founding School Operations Leader for KIPP Public Charter Schools in San Francisco. Whereby, she opened KIPP’s first elementary in San Francisco and enrolled students from TK - 1st in its first year of operating in August 2018. She was previously Director of Diversity and Inclusion Programs and Community Relations at Sears Holdings Corporation. In her role, Shawntee developed and executed the strategic development, planning, and management of the diversity and community engagement plans for Sears and Kmart globally. Through this, she worked to educate, engage, and co-create momentum to deliver against company-wide brand and reputation management strategy. Prior to Sears, she was Vice President for JPMorgan Chase Corporate Talent Acquisition, where she led corporate staffing efforts for mid- to entry-level talent positions for finance, operations, and technology divisions.

Passionate about training and development, she joined the University of San Francisco as an adjunct professor in 2013 where she lectured part-time in the School of Management – Business Launch Program. Previously, she was an adjunct professor at Columbia University’s School of International Public Affairs.

Shawntee’s non-profit board service includes serving with the Code Nation Bay Area Leadership Council, Advisory Board Member for Oakland Public Education Fund, and previously with the Hispanic Alliance for Career Enhancement and Urban Financial Services Coalition (UFSC) national boards respectively. Shawntee has been recognized as a 2020 Most Influential Women in Bay Area Business by the San Francisco Business Times, 2015 Top 100 Under 50 in Diversity MBA Magazine, and 2012 Most Powerful Women in Retail & Finance in Women of Color.

A Texas native, she earned a MA in Organization and Leadership from the University of San Francisco and BA in Communications from University of Texas at Arlington, and is currently pursuing her doctorate.

Shawntee has a track record of demonstrated results in driving large-scale cultural change in building organizational effectiveness. She is an expert facilitator and considered a visionary in human capital management.

Gisel Ruiz

President & CEO, GMR Group Consulting

Gisel Ruiz

President & CEO, GMR Group Consulting

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Gisel Ruiz

President & CEO, GMR Group Consulting

Brand Identity

Performance Optimizer

"My background, experience and culture has everything to do with how I see the world, and I see that as a personal and professional strength. Personalization promotes the utilization of diverse perspectives and helps to enhance the benefit of your employees' unique attributes, abilities and skills. Diverse perspectives are a competitive advantage."

What is she solving for?

Tough problems and a leadership style that brings out the best in people.

Background

Gisel is a global executive with breadth and depth of experience having served in C-suite level roles in Operations and Human Resources for Fortune 1 company, Walmart Inc. During her 26-year career, she led teams through large scale growth in three fast evolving business segments - Walmart US, Walmart International and Sam's Club.

She recently completed her career as the EVP, Chief Operations Officer at Sam's Club, where she had full P&L responsibility for $65bil in annual revenue, ~600 facilities and 100,000 employees. She led store operations, real estate planning, digital innovation transformation and employee & customer satisfaction strategies.

She’s now the President & CEO of GMR Group Consulting, partnering with investors and executive teams to provide guidance in growth strategies, digital transformation and beyond. She’s on the Board of Trustees at Santa Clara University, on the Board of Advisors for the Santa Clara University’s Retail Management Institute and was recently named a member of the Board of Directors at Vital Farms, a Certified B, ethically sourced, high-quality food company based in Austin, TX. She’s the proud mother of two college age daughters and splits her time between Northwest Arkansas and Florida with Mike, her husband of 26 years.

Patty Delgado

Doctor of Psychology - Industrial-Organizational (I/O) Psychologist

Patty Delgado

Doctor of Psychology - Industrial-Organizational (I/O) Psychologist

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Patty Delgado

Doctor of Psychology - Industrial-Organizational (I/O) Psychologist

Brand Identity

Holistically Human

"The notion of feeling safe and that we belong are pivotal human needs and behaviors that we all strive to have. Is it safe to speak up at work? Is it safe to be me? What do I need to change to belong? How can I fit in? We ask ourselves these very questions to prevent embarrassment or to overlook the reality of our true actions. The courage to acknowledge our genuine, authentic self may be too hard to accept, much less manage positively, but it is the only way to clear the superficial way we show up for ourselves and others. The acceptance and appreciation for failure and conflict are the doorways to better relationships, originality, and truth. Let us move from disregarding all emotions to embracing their power to guide our authentic truth and encourage growth. Let us permit ourselves to accept our imperfections to keep learning. Let us follow a curiosity mindset that asks questions to create mutual understanding about others. It is time to place standardization into the past and regain our new self in the age of personalization."

What is she solving for?

I deliver solutions that are holistically and thoroughly thought out from a humanistic perspective to create personal and organizational accuracy and relevance. Solutions that are grounded by research and data to be then translated into a common language that promotes actionable steps for a positive integration into individual’s lives and thinking that, in the end, creates the authentic version of people.

Background

Dr. Patricia Delgado is an experienced Industrial-Organizational (I/O) Psychologist with 20 years of experience in organizational and business development, management and leadership, employee-employer interdependency, and human behavioral psychology.

With knowledge and experience in the science of human behavior in the workplace, Dr. Delgado's work scope focuses on bridging theory and research with people management and behavior practice. Dr. Delgado assures a comprehensive and rigorous process that begins with the assessment and interpretation of research and data, the creation and implementation of design with the integration and synthesis of research to practice, and solutions to human and organizational problems for effective high potential outcomes.

As an analyst and advisor to other professional consultants, organizational leaders, and project managers, Dr. Delgado provides expert support and knowledge from an I/O Psychology perspective through research and overall strategy design, development, and project implementation.

Dr. Delgado is a featured contributing author in the newly released book 'Hispanic Star Rising: A New Face of Power. As the founder and CEO of the Bridgify Group, Dr. Delgado understands the value of an inclusive workforce. Leaders and employees create a cohesive work environment that represents and celebrates each person's differences. Through her concept of interdependency, inclusion, and integration, Dr. Delgado is a partner and long-term advisor to her clients. Authenticity, professionalism, and relationships are key organizational values that stem from helping leaders and individuals exceed their own expectations.

Carole El Zein Corbanese

Emotional Leadership Coach, SEEDERS & CO

Carole El Zein Corbanese

Emotional Leadership Coach, SEEDERS & CO

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Carole El Zein Corbanese

Emotional Leadership Coach, SEEDERS & CO

Brand Identity

Change Alchemist

"Human Potential is the real performance KPI. It is critical to shift the focus from addressing the structural issues to diving below the waterline to address the emotional compass of the individuals and unleash their talent potential."

What is she solving for?

I am a facilitator and connector – I help people connect as I perceive the common values and ethics they have, I don’t have the answers but I have a strong belief in the power of the rich cross-fertilization that occurs when I connect diverse individuals together.

Background

Carole is an Executive Certified Coach, and a board member. She has been coaching for many years and specializes in coaching board level executives on topics related to governance, challenging decision making, strategic issues, growth & development. She is also a sparring partner to C-Level executives. She has an extended knowledge of the Middle East culture and markets.

She had a successful international business career as a C-level Executive & Board member, building profitable businesses from vision to operational implementation. This included living and working in different countries in Europe and the Middle East. Carole excelled in hiring & leading multicultural teams on the path of success. She inspired other women to trust themselves and step up to their full potential.

Carole specializes in helping leaders to:

  • Reflect and embrace the new managerial paradigm for stronger engagement & sustainable performance: Emotional Leadership.
  • Understand & visualize the emotional topology of their teams to unleash potentials & increase engagement with an innovative strategy of transformation.
  • Develop Women Leadership to allow women gain awareness about their potential & impact, to anchor their self-confidence & influence.

Carole is a qualified active Mentor, mentoring executives from various industries in Energy and Oil & Gas; Women in Sports for the SWinG mentoring program (Support Women IN achieving their Goals).

Carole co-created a coaching program, Women Act, to coach a select cohort of women entrepreneurs every year to support them in their positions as leaders & entrepreneurs.

Carole is a Board Member of the Association of International Certified Coaches HEC – Paris. She runs the Partnerships Commission and the Lobbying & External Promotion of Certified Coaches Commission.

See all consortium members for Corporate

Higher Education

Institutions face many challenges: reduced enrollments, students questioning the value of taking on crushing debt while degrees no longer guarantee thriving careers and online competition. We need new business models that honor our new age of personalization.

“We’ve done a great job of telling our students what success is, and that just doesn’t work. Personalization is about making sure that our students understand how to define success for themselves. What is it that they want to do? Not what is it that we want them to do.” Adlai Wertman, Founding Director of Brittingham Social Enterprise Lab at the USC Marshall School of Business

Consortium Members for Higher Education () :

Ezaz Ahmed

Dean, Division of Business, Entrepreneurship and Technology at Columbia College

Ezaz Ahmed

Dean, Division of Business, Entrepreneurship and Technology at Columbia College

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Ezaz Ahmed

Dean, Division of Business, Entrepreneurship and Technology at Columbia College

Brand Identity

Equity Enabler

Ensuring social justice through higher education is crucial for continuous growth and development of our society. Equity of, access to, participation in and rights of higher education are the four areas of social justice and I would like to see we work collaboratively through our jobs and positions to ensure that we change the society subtly but firmly.

What is he solving for?

Advancing social justice in higher education.

Background

Dr Ezaz Ahmed brings a robust body of knowledge in Human Resources, and Business disciplines as an academic and researcher. Dr Ahmed is the Dean of Division of Business, Entrepreneurship and Technology at Columbia College in South Carolina, USA. Besides his PhD in Human Resources, Dr Ahmed has an MBA in International Business, and earned his academic credentials from the University of Oxford and the Harvard Business School Online. Dr Ahmed is a Senior Certified Professional (SCP) by the Society for Human Resources Management (SHRM), USA.

Dr Ahmed has successfully led high-level teams in critiquing curriculum, developing academic strategies, and coordinating international accreditation processes in Australia and USA. He has been chosen to chair and member of numerous prestigious academic advisory panels, discipline streams in higher education and professional institutions. Dr Ahmed is the recipient of the Central Queensland University's Students' Voice Awards for On Campus and Distance Educator of the year for three years. He has been involved in international, national, and industry-based research projects and grants. Dr Ahmed is an active researcher and his research is published and presented in international journals and conferences. He has been a member of the inaugural Research Advisory Panel of the Australian HR Institute (AHRI), and chair of the Organisational Behavior stream in the Australian and New Zealand Academy of Management (ANZAM).

Tyjaun Lee

Campus President, Penn Valley at Metropolitan Community College

Tyjaun Lee

Campus President, Penn Valley at Metropolitan Community College

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Tyjaun Lee

Campus President, Penn Valley at Metropolitan Community College

Brand Identity

Cheerful Ally

When we make a decision, I ask this question to my team all the time: How is this decision going to impact the student? So that we put ourselves in the student shoes. I tell people all the time that retaining the students is not from fall to fall, or from fall to spring. It is from today to tomorrow, because they may not come back if they don't have the resources in place in order to be successful.

What is she solving for?

The solutions I consistently deliver is encouraging my faculty and staff to continue to be great, in spite of the craziness around us. I offer the same to my students who need unapologetic love and support. The problems I enjoy solving are helping individuals understand that students are not at risk, but of promise.

Background

Dr. Tyjaun A. Lee serves as the campus president of Penn Valley Maple Woods campuses at Metropolitan Community College. She is responsible for all campus operations including the Heath Sciences Institute, which encompasses over thirteen health sciences programs. She is also responsible for all academic and student services on the Penn Valley Campus. Prior to arriving at MCC Penn Valley, she served as Vice President for Student Services at Prince George’s Community College. In that role, she was responsible for managing administrative units, programs and student services including recruitment, enrollment, student development, retention, marketing, athletics, and the coordination of the operational oversight of auxiliary services for students.

Prior to her role at Prince George’s Community College, Lee served as Associate Vice President of Enrollment Management and Student Services at Tidewater Community College in Norfolk, VA, where she provided strategic college-wide guidance and execution for all activities related to enrollment and student services. In addition, Lee served as director of the counseling department at Cuyahoga Community College in Cleveland, Ohio at the Metropolitan Campus where she designed programs for students at risk academically. She was also national director for the Science, Engineering, Mathematics, and Aerospace Academy (SEMAA), where she managed a performance-based NASA contract, monitored and established 15 SEMAA sites across the country, and conducted workshops for at-risk students for NASA Glenn Research Center in Cleveland, Ohio. She also served as director of the Student Support Services Program at David N. Myers University in Cleveland, Ohio.

Currently, she serves on the Broadway Westport Council, which oversees the community development projects around the campus. She is a recent inductee in the Black Achievers of Kansas City. In addition, she serves on the board for Literacy KC. She is also the current President of the American Association of Women in Community Colleges, an affiliate council of the American Association of Community Colleges. She also served as past President for the National Council on Student Development and is a member of the American Association of Community Colleges – Pathways Commission. Prior to her arrival in Kansas City, Missouri, she was active in several community programs that are geared toward underrepresented young men and women, including serving on the board for the Boys & Girls Clubs of Greater Washington (Prince George’s County branch), the Homeless Youth Work Group, and the state and local Action Advisory Group for the National Campaign to Prevent Teen and Unplanned Pregnancy.

Lee has been nationally recognized with awards and appointments for her exceptional leadership capabilities and her work with underrepresented and underprivileged students. Lee considers this work near and dear to her heart as she is the product of a single parent home and a first generation college student. In 1994, the city of New Orleans honored Lee for her outstanding recruitment efforts at Ohio University’s Athens’ campus. In 2003, Lee was awarded the Nsoroma Award from the National Technical Association for her commitment to higher education. Lee serves on the Academic, Student, and Community Development commission. She is also an active member of the National Association of Student Personnel Administrators. Lee, a Cleveland native, completed her undergraduate and graduate programs at Ohio University in Athens, Ohio, where she received her Doctorate in Educational Leadership, with an emphasis in higher education administration. Lee was appointed by Ohio University School of Education to be the Holmes Scholar for their institution. Her dissertation consisted of a phenomenological study of African-American women deans on predominately-white college campuses.

Dan Connolly

Professor of Management and former Dean of the College of Business and Public Administration at Drake University

Dan Connolly

Professor of Management and former Dean of the College of Business and Public Administration at Drake University

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Dan Connolly

Professor of Management and former Dean of the College of Business and Public Administration at Drake University

Brand Identity

Collaborative Builder

Technology is being is one of the greatest forces of change for everybody at every industry. And with that, we are now in what some have called the fourth industrial revolution. So as a result of all of these forces converging on one another, businesses are in a place where they are struggling to keep up. They have a workforce that is potentially aging, but educated under different paradigms. And that's a big challenge. And I think that's where there are opportunities for businesses and colleges to come together.

What is he solving for?

I like to work with others to take on challenges that allow me to be creative, learn, and make a difference while having fun in the process

Background

Dr. Daniel Connolly is a professor of management at Drake University’s College of the College of Business and Public Administration in Des Moines, Iowa and a recognized global thought leader in the area of hospitality information technology. His teaching, research, and consulting interests focus on the strategic application of information technology and electronic commerce for business advantage. He frequently presents his work at academic and industry conferences around the world and has authored or co-authored numerous publications.

His book Technology Strategies for the Hospitality Industry (now in its second edition) is the industry’s first book on technology strategy. Dr. Connolly previously served as dean of the College. Prior to joining Drake, Dr. Connolly served as dean of the School of Business Administration at Portland State University and as senior associate dean at the University of Denver’s Daniels College of Denver. He has served on the faculties of several major universities including the University of Denver, Michigan State University, and Virginia Tech, where he taught graduate and undergraduate courses in information technology, strategic management, finance, and hospitality administration.

Before joining academia, Dr. Connolly spent nearly 8 years working at Marriott International’s corporate headquarters as an information systems analyst. In addition, he has consulted with numerous organizations in the hospitality, health care and technology sectors, and has more than 10 years of experience in hotel and restaurant operations.

Josh Connors

Senior Director of Asset Analytics & Insights at CVS Health

Josh Connors

Senior Director of Asset Analytics & Insights at CVS Health

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Josh Connors

Senior Director of Asset Analytics & Insights at CVS Health

Brand Identity

Eternal Student

"Leaders often underestimate the weight their titles hold and the significance of the doors they sit behind. As we learn the skills for leading in the age of personalization, continuing the momentum is most critical. If we don’t commit to learning those skills, we are at risk of losing these skilled Millennials and Gen Z-ers if we are unprepared to answer the question, “What happens on Monday?” and return to our usual worlds and old ways."

What is he solving for?

My solutions typically show themselves in discussions with people who are at a career crossroads. Helping people to re-frame where they want to go or to put into perspective what they want to do. I enjoy helping people become their most authentic selves at work and unleash their passions in what they do.

Background

Josh Connors is the Senior Director, Asset Analytics and Insights for the Retail division of CVS Health. In this capacity, he is responsible for Asset Protection analytics and applications as well as pharmacy shrink. Prior to this role, he served in multiple analytical roles in CVS Health’s Supply Chain and has led both replenishment and reverse logistics in the pharmacy space for CVS Health.

Before joining CVS, Josh spent 10 years in various analytical positions in the Retail and CPG industries, primarily with Retail Solutions Inc.

He is an alumnus of Bryant University with a B.S in Finance and recently completed his MBA in Bryant University’s Supply Chain Management program.

Tomas Gomez-Arias

Dean, College of Business at California State University, Stanislaus

Tomas Gomez-Arias

Dean, College of Business at California State University, Stanislaus

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Tomas Gomez-Arias

Dean, College of Business at California State University, Stanislaus

Brand Identity

Happiness Enabler

"We often go through life looking for people who are like us.  People with a similar background, or ideas, or beliefs.  But the real fun starts when we engage with those who are not like us from a position of humility and respect.  That encounter with difference opens the door to surprise, to self-examination, to wonder, to creativity, to growth. There is incredible energy and enormous value, personal and economic, in the inclusive interaction of individuals from different backgrounds."

What is he solving for?

Increase happiness around. Most problems, at their root, are about barriers and enablers to happiness. I perform best when I face an urgent and seemingly untractable problem that requires a new approach and taking an uncommon kind of risk.

Background

Tomas Gomez-Arias is the Dean of the College of Business Administration at California State University, Stanislaus. Before joining Stanislaus State, Tomas was Chief Diversity Officer at Saint Mary’s College of California, where he was also a Professor of Marketing and Global Business, Chair of the Department of Marketing, Director of the M.Sc. in Business Analytics, Associate Dean for Faculty and Research at the School of Economics and Business Administration, and Director of the Center for the Regional Economy. Previous appointments include Associate Professor of Marketing at the University of A Coruña, Spain, where he was also Director of its MBA, and Entrepreneurship and Management Programs. He also served as Chief Trade Officer at the Consulate General of Spain in Hong Kong. He is a founder of Ivvid Consulting and the California-Spain Chamber of Commerce.

Tomas is currently Chair of the AACSB Diversity and Inclusion Network Affinity Group, and sits on the boards of the Central Valley Hispanic Chamber of Commerce and the Turlock Chamber of Commerce. He has been on the editorial board of the European Journal of Innovation Management and the Emerald Emerging Markets Case Series,and his research has been published in the European Journal of Marketing, Journal of Business and Industrial Marketing, International Journal of Bank Marketing, Management Decision, Journal of International Business and Economy, Journal of Business and Economics, Arts and the Market, International Journal of Arts Management, Journal of Consumer Marketing, and Case Research Journal.

Tomas holds a Ph.D. and a Licenciatura in Business Science from the University of Leon, Spain, and an MBA from Columbia Business School.

Richard Greenwald

Dean of the College of Arts and Sciences, Fairfield University

Richard Greenwald

Dean of the College of Arts and Sciences, Fairfield University

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Richard Greenwald

Dean of the College of Arts and Sciences, Fairfield University

Brand Identity

Change Seeker

In terms of culture, higher education faculty are more engaged in public dialogue than they were maybe 15 or 20 years ago. They're studying things that have a social impact and they're bringing that into the classroom. So while we always complained that these things are slow, sometimes they're not right.

What is he solving for?

I try to solve problems by listening deeply and understanding but seek to change the structures that created those problems thereby solving the same problem for others. No one-offs.

Background

Richard A. Greenwald is a professor of history and Dean of the College of Arts and Sciences at Fairfield University in Connecticut. Prior to that, he held academic and senior leadership positions at Brooklyn College, CUNY, St. Joseph’s College in New York and Drew University in New Jersey. His books include Labor Rising: The Past and Future of Working People in America, The Triangle Fire, the Protocols of Peace and Industrial Democracy in Progressive Era New York, Sweatshop USA: The American Sweatshop in Historical and Global Perspective, and Exploring America’s Past: Essays in Social and Cultural History.

His current projects include a book-length history of the garment unions, entitled Woven Together for Justice and a history of higher education, entitled Class Dismissed, both under contract with The New Press. He had served as a member of the editorial boards for the journals Working USA, Labor History, the magazine In These Times as well as a series editor for Working in the Americas Book Series at the University of Florida Press.

He is currently on the board of the Journal of Planning History. He has written for a wide variety of publications: In These Times, The Progressive, Businessweek, Bookforum, The Brooklyn Rail, The Rumpus, The Boston Globe, The Los Angles Times, The Chicago Tribune, and The Wall Street Journal, The Chronicle of Higher Education, Insidehighereducation, among other places. An early blogger, Richard blogged for The Atlantic Magazine’s Cities Blog and In These Times and is currently a columnist for both Daily Beast and The Baffler.

Nancy Hubbard

Dean & Professor, College of Business at University of Lynchburg

Nancy Hubbard

Dean & Professor, College of Business at University of Lynchburg

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Nancy Hubbard

Dean & Professor, College of Business at University of Lynchburg

Brand Identity

Beyond Boundaries

We teach innovation, we teach creativity, how dare us turn around and say, we're not willing to do it ourselves. Shame on us.

What is she solving for?

I am a holistic thinker who enjoys seeing the 'big picture'. Because of this, I thrive when solving complex multidisciplinary problems that touch on a variety of subjects and emotions--commercial, ethical, human, political, cultural, geographic. But no solution is relevant if it cannot be implemented. So in a nutshell, I like delivering practical and integrated solutions that solve complicated problems.

Background

Nancy Hubbard is Dean of the University of Lynchburg’s College of Business and a Professor of Management. Previously she taught at Goucher College (Md.) and at the Saïd Business School (University of Oxford) in the UK. She has also served as an International Professor at SKOLKOVO, the Moscow School of Management (USSR) and at IAE, University of Aix-Marseilles (France).

Nancy is one of Europe’s best-known experts on acquisitions, change management, and strategy publishing over thirty five articles in both mainstream and academic journals including the Financial Times, Acquisitions Monthly, Financial News, Accountancy Age, Human Resources Magazine, Human Resource Management Journal, Journal of Professional HRM, Strategy, The European Retail Digest, and The Director. She wrote one of Europe’s best selling acquisition books, Acquisition: Strategy and Implementation which was called “an excellent book” by Ambassador Magazine and “an indispensable handbook…and an essential read for anyone who is involved in, or contemplating, a merger or acquisition” by People Management magazine. Her latest book, Conquering Global Markets: Secrets from the World’s Most Successful Multinationals, sponsored by KPMG Consulting, was published in both English and Japanese. For this, she interviewed leaders from 50 of the world’s largest companies from 16 countries on their strategies for international expansion.

Nancy has consulted throughout the world on strategy, change management and mergers/acquisitions with Booz, Allen & Hamilton and KPMG as well as independently working in 30 countries on every continent except Antarctica. She has worked with Ford Motor Company, Unilever, Procter & Gamble, Royal Bank of Scotland, Standard Chartered Bank, Reed Elsevier, Rosatom (USSR), Old Mutual, DeBeers, and Westland Helicopters amongst others.

Nancy holds a BSc in Business Administration from Georgetown University and an MSc in Management in Human Resources and a Doctorate in Management both from the University of Oxford. She is a Fellow of the Royal Society of Arts, Commerce and Manufacturing (UK).

Bill Hulseman

CEO at Bill Hulseman Consulting

Bill Hulseman

CEO at Bill Hulseman Consulting

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Bill Hulseman

CEO at Bill Hulseman Consulting

Brand Identity

Meaning Maker

"As we talk about the student experience, I think it's important to reinforce that there are people having experiences, not objects to be packaged and promoted and distributed. Education isn't just about cognitive development and the acquisition of skills and knowledge. It's also about physical development, emotional development, moral development, social development. Education should serve the development of the whole person.”

What is he solving for?

I enjoy making meaning. For me, "meaning" is the product of the intersection of our histories, our identities, and our experiences, and the meaning that we discern in those moments can motivate, inspire, comfort, and challenge the choices we and others make. Creating space to mark important changes or to build community is my jam.

Background

Bill Hulseman designs rituals, supports educators, and facilitates dialogue. Now an independent consultant, he previously served as Director of Academic Affairs and Director of Middle School at Annie Wright Schools (Tacoma, WA) and as Director of Professional Development and Director of Social Action at Stone Ridge School of the Sacred Heart (Bethesda, MD), and as Director of Campus Ministry and as a Teacher of the comparative study of religion at Newton Country Day School of the Sacred Heart (Newton, MA).

Bill holds a BA in Religious Studies from Fairfield University, an MTS in the Comparative Study of Religion from Harvard Divinity School, and an EdM in Private School Leadership through the Klingenstein Center at Teachers College, Columbia University. He serves on the boards of Tacoma Arts Live and West Sound Academy (Poulsbo, WA).

Bill and his husband, Jonathon, live in Seattle. His interests include architecture, travel, pop culture, social justice, advocacy for underrepresented groups. Bill and his husband, Jonathan, live in Seattle, where he maintains an Instagram account for their 11 year old rat terrier, Stella.

Jan Kerchner

CEO at The College Blueprint, LLC

Jan Kerchner

CEO at The College Blueprint, LLC

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Jan Kerchner

CEO at The College Blueprint, LLC

Brand Identity

Sustainability Navigator

Today’s challenges in education and health care truly demand a culture of personalization. Each student and patient must be at the center of personalized care, whether the care is to heal the patient or to educate the student. Each patient has a distinct a set of personalized needs and solutions to achieve health, just as every student has a unique set of personalized needs to become their authentic selves. To succeed, we must understand and personalize our approach. Now more than ever, our students need personalized guidance and care to find clarity of who they are, the possibilities ahead for them, and ultimately, who they can become.

What is she solving for?

As a leader, I provide clarity for complex issues or challenges, identify key pivot points, and create sustainable solutions to maintain resiliency, relevancy, and longevity. By Identifying and analyzing key success factors critical to sustaining an organization, I strive for continued excellence but with a vision towards the future. I love tackling a challenge and finding a unique and timely solution and I believe the ability to withstand adversity, bounce back, and grow provides significant insight and wisdom. Knowing when to pivot at key junctures ensures sustainability and enhances growth opportunities . Nothing is as exciting as envisioning, designing, and creating, innovative programs, services, or businesses to address new challenges or needs and to see them achieve the desired outcome!

Background

Throughout her career, Jan Kerchner has specialized in both health care and higher education. As founder and CEO of The College Blueprint, LLC, Jan is a specialist in higher education and she and her team have assisted thousands of students and parents navigate the complexities, and the excitement, of higher education.

Since founding The College Blueprint 20 years ago, Jan has personally toured hundreds of college and university campuses across the country to gather insights and understanding of the unique attributes of each one. She frequently presents her insights on higher education at national conferences, for philanthropic organizations, school districts, and corporations. She consults with school districts with large low socioeconomic populations and founded several College Preparatory Academies in southern California for school districts including Long Beach Unified and Capistrano Unified School Districts.

Prior to founding The College Blueprint, LLC, Jan held several senior positions in hospital management. Her most recent position was as a member of the senior management team challenged with the project of designing and creating “The Hospital of the Future”, a hospital which, at the time, was recognized for its innovative physical structure, organizational design, and service excellence culture.

Jan holds an MBA from Cornell University and upon finishing her degree, she remained at Cornell to work with the Vice President of Public Affairs, assisting with the coordination of alumni relations, development, and Cornell’s eight regional offices. She received a B.S. from The Pennsylvania State University, and currently serves on the Penn State Philanthropy Council for the College of Health and Human Development.

Jan is a Professional Member of the Independent Educational Consultants Association (IECA) with a Learning Disabilities (LD) designation, a Certified Educational Planner, and periodically teaches a course -- Counseling Students with Learning Differences – for the University of California, San Diego Extension. As a Board Member for Lion’s Heart, a national teen volunteer and leadership organization, she continues her passion of working with teenagers.

Jan and her husband, both originally from the east coast, raised three children in southern California. All three have graduated from college and are launched in their professional careers. She is grandparent to 4 adorable grandchildren and a dog parent to a very large and playful golden doodle named Walker!

Sandeep Krishnamurthy

School of Business School at University of Washington, Bothell

Sandeep Krishnamurthy

School of Business School at University of Washington, Bothell

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Sandeep Krishnamurthy

School of Business School at University of Washington, Bothell

Brand Identity

Future Seeker

"As a society, we will go through a sea-change in how we learn. We are so used to being in a classroom where 40 students are treated as if they are the same. The future will be about personalized education where the effort will be to maximize the learning of every individual, given their learning style, aspiration and career goals. When this is achieved, the rearrangement of the educational apparatus will be breathtaking in its scope."

What is he solving for?

Problems that require strategic thinking, analytical rigor and an innovative mindset.

Background

Sandeep Krishnamurthy is the first Dean of the AACSB-accredited School of Business at University of Washington, Bothell. This role involves managing the School of Business as its chief academic, and, administrative officer, with primary responsibility for faculty, students, curriculum, budgets, and external engagement. He received his Ph.D. from the University of Arizona in marketing with a minor in Economics in 1996. He received a PGDBM(equivalent to MBA) from XLRI and a B.Tech in Chemical Engineering from IIT, Bombay.

Scott Lacy

Associate Dean of the College of Arts and Sciences and Professor of Anthropology

Scott Lacy

Associate Dean of the College of Arts and Sciences and Professor of Anthropology

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Scott Lacy

Associate Dean of the College of Arts and Sciences and Professor of Anthropology

Brand Identity

Harmonious Unifier

This age of personalization is definitely something that resonates on a cultural level, cross-culturally, in and outside of the business world. One of the things that connects you and I when we're looking at this age of personalization, is that we're recognizing the limitations of diversity, not in terms of how we value it as an existential goal, but in the ways that diversity is being performed.

What is he solving for?

I’m a connector/unifier. I articulate harmony in the presence of dissonance. I feel alive and authentic when I am working with others (individuals and groups) to alleviate suffering (a.k.a. spreading love).

Background

Scott Lacy is Associate Professor of Anthropology, Chair of the College of Arts & Sciences, and the Faculty Chair of Community-Based Research Initiatives at Fairfield University in Connecticut. He teaches Anthropology, Environmental Studies, and Black Studies courses. Prof. Lacy is also the founder and Executive Director of African Sky, Inc., a non-profit organization that collaborates with hard-working farm families in rural Mali, West Africa. His research interests include cross-cultural knowledge production, food systems, and intellectual property rights associated with seed, and more recently, the anthropology of happiness. He earned his Ph.D. in Anthropology at UC Santa Barbara where he started his teaching career in the Department of Black Studies as the University of California President's Faculty Fellow. Prior to arriving at his current post at Fairfield University, Lacy taught in the Department of Anthropology at Emory University during his tenure as Marjorie Shostak Endowed Lecturer. Since his first years as a teacher, Professor Lacy has received numerous teaching awards and grants from the University of California, and Emory and Fairfield Universities. His unique teaching style is featured in a DVD/streaming course produced by The Great Courses.

Professor Lacy has worked in Mali since 1994 when he first served in the Peace Corps. Since then, he has partnered with family farmers, teachers, community leaders, plant scientists, engineers, and a host of other knowledge specialists in Mali and throughout the world. A two-time Fulbright Scholar (Mali 2001-2002 & Cameroon 2016-2017), Lacy has presented his work as a consultant and/or keynote speaker for Engineers Without Borders, The Peace Corps, The Material Research Society, ICRISAT Mali, the Institute d’Economie Rural (Bamako, Mali), the Guangxi Maize Research Institute (Nanning, China), the D80 Conference, MIT and, Columbia. Currently, Lacy is working on a book manuscript that chronicles over two decades of friendship and collaboration in southern Mali. His non-profit and academic work has been featured in two major documentaries: Sustaining Life by Sprint Features (nominated for a 2009 academy award), and Nyogonfe: Together (scheduled to be released in 2020).

Lacy is co-editor and author of two popular textbooks, Applying Anthropology, and Applying Cultural Anthropology, both published by McGraw-Hill. He has published a number of book chapters and articles that document cross cultural knowledge production in agriculture, community development, engineering, and even nanotechnology. He was awarded a Certificate of Congressional Recognition and Achievement from the US House of Representatives in 2011, the same year he was the inaugural awardee for Otterbein University’s Global Intercultural Achievement Award. In addition to his work as an anthropologist, Lacy is also known for his batik artwork, including one piece that toured the country from 2006-2009 as part of a traveling Smithsonian Folklife Festival exhibit celebrating the US National Parks Service.

Patrick Mchonett

Head of School at St. John's Episcopal School

Patrick Mchonett

Head of School at St. John's Episcopal School

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Patrick Mchonett

Head of School at St. John's Episcopal School

Brand Identity

Momentum Ignitor

"Working with students and families from preschool through 8th grade, leaders and organizations must be personalized. No two students are alike, nor are their families, faculty, or staff. We have to truly know each individual member of our community, honor their individuality and abilities to contribute and enhance our teaching and learning as a whole, and weave everything together in concert to support the school’s mission, goals, and values."

What is he solving for?

I'm a fixer that loves to ignite creative solutions to challenging problems, and build momentum for community to be its best self. Sometimes, this occurs at home with a disagreement between my children, or at work, when trying to solve for complex, cultural, or nuanced challenges in a person-centric environment.

Background

Patrick McHonett is the Head of School at St. John’s Episcopal School in Rancho Santa Margarita, California. Patrick oversees the mission and vision for the entire community, which is comprised of 430-students, 90 faculty and staff, as well as a dedicated and invested group of parents, community supporters, and alumni far and wide. In a student-centered environment, St. John’s promises to balance tradition and innovation in the support and engagement of all students, from preschool through eighth grade.

Prior it joining St. John’s, Patrick served as the Associate Head of School at Phoenix Country Day School—the premier PK-12 independent school in Phoenix, Arizona. During his career in education, Patrick has taught, coached, counseled, and led a variety of curricular and co-curricular initiatives, as well as served on the boards of schools and regional and national committees. He was recognized by the National Association of Independent Schools, and was one of fifty rising stars awarded the Fellowship for Aspiring Heads in the 2013 cohort group. He has presented at multiple regional and national conferences for Independent School education and college admissions. He is a graduate of Claremont McKenna College and holds a master’s in Educational Leadership from Arizona State University. Patrick is most at home simply being a dad to his two kids, Charlotte and Jack, and loving husband to his wife, Jessica.

Erin Moran

Head of Industry, Education at Google

Erin Moran

Head of Industry, Education at Google

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Erin Moran

Head of Industry, Education at Google

Brand Identity

Meaningful Mobilizer

COVID has changing the shape of student demand and those changes are really going to be permanent. As institutions think about how they can accelerate access to underrepresented students, it's important for them to better understand the complexities of structural barriers in our country and how they can really break those down to give access to education for everyone.

What is she solving for?

In my current role, I’m providing data driven insights and solutions to higher education institutions to help them shape their marketing strategy and deliver stronger student outcomes. This ties back to my passion for helping others and learning. I enjoy solving problems that I know will lead to more fulfilling outcomes for others.

Background

Erin leads the NYC based Education team at Google. Prior to joining Education in October, Erin oversaw the AT&T business at Google for 3 years. Prior to joining Google, she spent 4+ years at Twitter working in a global capacity leading the company’s largest strategic accounts. She is also a display native as she spent six years with Undertone, one of the original ad network pioneers, in their sales organization.

Erin lives in the Bronx with her Husband, Karl, and two dogs, Mia and Charlie. She’s currently quarantining at their home in the Pocono Mountains in PA.

Andy Sulick

President, Santa Margarita High School

Andy Sulick

President, Santa Margarita High School

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Andy Sulick

President, Santa Margarita High School

Brand Identity

Allyship Enabler

Every human being brings a certain significance into an organization. Personalization happens when we discover, we nurture, we develop, and we validate that significance.

What is he solving for?

I strive to deliver solutions for good, that enhance, make better, help, provide clarity. Often, it is the objection, the argument, the discord, that brings the best decision to light and can turn objectors in to allies.

Background

Andy Sulick is an Orange County native. His father is a retired Marine officer and his mother was a Catholic school elementary teacher in South Orange County. Andy holds a master’s degree in Catholic educational administration from Loyola Marymount University, a bachelor’s degree in education/history from the University of Redlands, and is a member of Santa Margarita Catholic High School’s Charter Class of 1991.

Andy began his teaching career at his alma mater in 1996 where he not only taught history, but coached football and golf. In 2001, he left Santa Margarita for the corporate world and gained valuable business experience over the next two years while working at FedEx. In 2003, Andy began his post as founding director of admissions at JSerra Catholic High School in San Juan Capistrano.  His successes at JSerra ultimately propelled him into the role of assistant headmaster in 2012.

In the summer of 2014, Andy was appointed president of Santa Margarita Catholic High School returning to the “Eagles’ Nest.” His proven record of success in enrollment marketing, development, business, administration, and deep ties to the alumni community serve him well in his role as president. Andy is proud of establishing a new program at the school, Eagles Edge, which provides students with “real-world” growth and networking opportunities. As president, Andy maintains ties to his original passion of teaching by guest speaking in the community at area high schools, colleges and nonprofit organizations.

Sridhar (Sri) Sundaram

Tiedemann-Cotton Dean and Professor of Finance Kate Tiedemann School of Business and Finance Muma College of Business, University of South Florida

Sridhar (Sri) Sundaram

Tiedemann-Cotton Dean and Professor of Finance Kate Tiedemann School of Business and Finance Muma College of Business, University of South Florida

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Sridhar (Sri) Sundaram

Tiedemann-Cotton Dean and Professor of Finance Kate Tiedemann School of Business and Finance Muma College of Business, University of South Florida

Brand Identity

Inventive Unifier

Students are pushing and saying they work for a company that has values aligned with theirs.

What is he solving for?

The solutions I consistently deliver are innovative approaches to both, traditional problems and new challenges. I strongly believe in developing a strong team, investing in their development and inspiring them to help me think outside the box as we approach strategic issues in higher education. We in higher education are challenged with developing innovative models that delivers value to our students, community and the University.

Background

Dr. Sridhar Sundaram is a Professor of Finance and the Tiedemann-Cotton Dean for the Kate Tiedemann School of Business and Finance, Muma College of Business, at the University of South Florida. His educational background includes a Master’s degree in Accounting, and a MBA and a Doctorate degree in Finance.

He has received the Faculty Recognition Awards in teaching, research and service. He is an active researcher with publications in some of the top finance journals. His business experience involves several years of working with his family’s retail business, consulting with businesses and serving on for profit and non-profit boards. He has also held leadership positions in professional organizations, non-profit organizations and higher education institutions.

Currently, he serves on the Executive Board of the St. Petersburg Chamber of Commerce, Board of the St. Pete EDC, Board of the Saint Anthony’s Hospital and was 2019 Chair of the Grow Smarter Initiative in St. Petersburg.

Adlai Wertman

David C. Bohnett Professor of Social Entrepreneurship at the USC Marshall School of Business.

Adlai Wertman

David C. Bohnett Professor of Social Entrepreneurship at the USC Marshall School of Business.

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Adlai Wertman

David C. Bohnett Professor of Social Entrepreneurship at the USC Marshall School of Business.

Brand Identity

Constructive Interrupter

"When I walk my dog with my wife every day, we order Starbucks for her on the app and pick it up when we get to town.  The other day, I opened my phone to start to open the Starbucks app.  Before I could open it, a screen popped up and said “You usually order a Venti Latte with non-fat milk here.  Would you like to order it now?  I clicked ‘order’ and it was done.  I never even opened my Starbucks App.”  I got a little freaked out over the fact that SIRI knew that about me, but then again, I have to admit that I liked the personalization."

What is he solving for?

Building diverse teams that are empowered to disagree at any time.

Background

Adlai Wertman is the David C. Bohnett Professor of Social Entrepreneurship at the USC Marshall School of Business. He is the founding director of the Brittingham Social Enterprise Lab at Marshall —a University-widecenter focused on educating and supporting USC students, faculty, staff, and community members on using business models to address global social, environmental and health challenges. Among numerous programs, the Lab offers a one-year Master of Science in Social Entrepreneurship – the first such degree offered by a business school in the United States. Professor Wertman is also the Academic Director of the USC Warren Bennis Scholars leadership program.

Prior to joining the faculty at Marshall, Adlai spent seven years as president and CEO of Chrysalis — the only non-profit in Los Angeles devoted solely to helping homeless change their lives through employment. Prior to Chrysalis, Adlai spent 18 years as an investment banker in New York and Los Angeles.

Adlai is an advisory board member of REDF and the Sydney Harmon Academy of Polymathic Studies, as well as a Trustee of the Jewish Community Foundation. He is a Senior Fellow at the USC Center for Religion and Civic Culture, the Price Center on Social Innovation and the Casden Institute. Prior to joining USC, he was a Senior Fellow at the UCLA School of Public Affairs and a Wexner Heritage Fellow. He has also served as a Commissioner of the Los Angeles Fire and Police Pension Fund.

Adlai is a frequent speaker on the topics of social entrepreneurship, social enterprise and CSR. He earned his BA in Economics from the State University of New York at Stony Brook and his MBA in Finance, Public Policy Management and Strategic Planning from The Wharton School at the University of Pennsylvania.

Wendy York

Dean, Wilbur O. and Ann Powers College of Business, Clemson University

Wendy York

Dean, Wilbur O. and Ann Powers College of Business, Clemson University

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Wendy York

Dean, Wilbur O. and Ann Powers College of Business, Clemson University

Brand Identity

Endless Possibilities

“The pressures within the Academy to carry on these traditions of the past are very strong and they involve people's entire lifetime of achievement and employment. We have to be mindful and respectful of that. I'm not suggesting in any way that we shouldn't make a healthy examination of what needs to change. [But] when you ask what are the leadership skills that are most needed, I would list courage, empathy, transparency, respect, resilience and innovation.”

What is she solving for?

I gravitate to situations that let me provide strategic vision to solve a problem or to create an entirely new opportunity. I find myself feeling most fulfilled when I can support others to see their own power to accomplish more than they thought possible. In other words, I enjoy setting a path forward while emboldening others to go to new heights.

Background

Wendy York became the 15th dean and first female to lead business education at Clemson University in July 2018, following successful leadership roles in business and academia.

Dean York oversees the academic and administrative functions of the College of Business and its more than 5,000 students, 175 faculty and 90 staff.

With her strong credentials, Dean York is charged with producing the next generation of innovative and ethical Clemson-educated business leaders. The development of those business leaders is being conducted in the college’s newly completed, state-of-art, 176,000-square-foot building.

Most recently, Dean York served as an associate dean in Stanford’s Graduate School of Business. Prior to that, she held executive-level positions in small and large non-profit and for-profit organizations, including employment with Bechtel Power Corporation and Bank of America.

Throughout her career, Dean York ran high-performance teams and successfully created cultures of accountability, transparency and collaboration. She started and/or led four early-stage technology and internet companies and accumulated more than 20 years of direct profit and loss responsibility. She spent more than five years as a venture capitalist, managing a private portfolio with a market capitalization of $100 million.

Dean York earned an undergraduate degree with High Honors and Distinction at Stanford University. She also earned an MBA with an emphasis on strategy and operations from Harvard Business School.

By far, her most demanding and rewarding role has been as the mother of four daughters, three of whom are sophomores in college. Yes, triplets!!!

See all consortium members for Higher Education

How It Works

How It Works

The power of cumulative thinking and earned serendipity will be created by the diversity of opinions and rich perspectives of the consortium members.

Creating any real level of measurable and sustainable change demands thought leadership activation and amplification to reach audiences that are in search of answers during these uncertain times and that have the influence to take action in their organizations.

The outcomes derived will accelerate the need to disrupt the status quo in the ways we work, lead and conduct business in today’s age of personalization.

podcastsSpreading the word

With our weekly podcast, Personalization Outbreak, consortium advocates amplify their thought leadership by sharing their solve and functional expertise. Facilitated by Glenn Llopis, these conversations with influential LAOP Consoritum Members will address how these leaders are approaching the shift from standardization to personalization in their roles and as individuals.

live eventsLearn & Collaborate

Network, benchmark and learn from peers via online roundtables to accelerate your readiness to lead in the age of personalization. The LAOP Live Sessions are a time and cost-effective way to benchmark and learn from committed leaders in a private environment to share experiences, collectively solve for practical challenges and provide actionable takeaways.

SummitsMeet & Network

Cultivate your professional network and develop partnerships through consortium meetings hosted by organizations that are most committed to disrupt the status quo.

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The Age of Personalization

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The Movement

We need each other more than ever. We’ve learned the hard way that many leaders have lost touch with the changing world around us. It’s time to create economies of scale around embracing human dignity. Our age of personalization demands it.

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Thought leaders

Join this distinguished group of thought leaders. Be an active part of something significant. Let’s redefine what leadership really means.

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Summits

GLLG’s Leadership in the Age of Personalization® Summits focus on guiding leaders and their organizations to shift their thinking from one of standardization to personalization, and the urgent need to acknowledge this shift by leading in a way that honors individuality.

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